Upper Street Handyman Ltd
Unit 7, 149 Roman Way, London N7 8XH, United Kingdom
4.6
56 reviews
8 comments
GVVP+94 London, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–17
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: 8–17
Sunday: Close
We were very happy in the end with their service and attention to detail. Also, they didn’t surprise us with the final cost and informed us clearly about how much it would cost around in advance.
Thank you very much Ali (for appointment arrangement) and Sam and Michael (for the great work). We will definitely use your services again in the future with no hesitations..
1. The sink installation workmanship was appalling. The bathroom was left dirty, there was sealant scraps all over the floor, and there was even a sealant covered Upper Street handyman Business card left on the floor. Since removing the basin to check the work underneath the unit, it was found that there were no fixing brackets used as provided… the bag of these was simply left sealed and thrown on the floor behind the toilet. This would have left the basin to damage the worktop with time as it was unsupported.
2. The sink plug did not shut. The very basic check on seeing if it closed has clearly not been done. This is an absolute joke and indicator of not just shoddy workmanship but laziness to even check that it was working.
3. The sealant was atrocious. There are significant variations in the depth and finish, there are large areas of completely missing sealant, and there is white sealant that has been smeared about 6/7cm away from the perimeter of the edge of the sink. The wooden bathroom unit has been significantly damaged by this process.
4. The cupboard that sits below the sink has been damaged and replaced incorrectly. There is a missing bracket for the shelf, and the shelf itself has been forced into the bottom of the cupboard. The cupboard backing panel has been fitted too low, so there is a clear 10cm gap in the inner below the sink. This panel even has a shape cut out for the sink drain - it is very clear where it should sit. To place it in here, the tradesman has put a new screw into the wood - there were no screws visible here previously and this panel is now permanently damaged by his poor work and botched attempt at fixing it.
6. The grey mastic sealant that was at the back of the worktop has a split in the middle and so will need replacing. It is a concern that the amount of force used in the simple sink installation can have split a mastic sealant.
5. As seen in the photos the cupboard did not close, and was not flush in either side of it.
7. There are scratches, dents and a significant crack within the unit worktop. This wooden worktop will need replacing as the cracked wooden veneer will leak water and quickly deteriorate.
8. No attention at all to Covid safety precautions -
As you can see from the above this is has been an unbelievably poor experience, which has left us with a faulty sink, poorly and messily finished and with permanent damage to the bespoke unit surrounding it. Furthermore the lack of apology, and the insistence that this was a “good job” is absolute insult to the injury already performed. In case you couldn’t tell already, I couldn’t recommend this company less.
FIVE STARS! the team are so professional, organised, reasonable, talented, careful and skilled.
Thank you for another great job!
They are so fantastically user-friendly that I am already considering what else I could have them do. Special shout-out to Parez in the team for making everything flow so smoothly.