Pachacuti

Beautiful and ethical panama hats with great service!

My wonderful wife bought me a Fine Llano weave Panama for my birthday.
It is perfect, excellent quality, fit and the service is fantastic. For example, in original order we ordered a hat for my wife, as it was not available, they gave a discount on my hat. Not requested, but greatly appreciated.
My wife has today received her custom made Panama, less than a week from ordering. Again, fantastic quality. I cannot recommend this company enough. I can highly recommend Pachacuti - to see such customer service can only be praised.

Really great shop, highly recommended.

Do you repair old hats

A beautiful shop, with beautiful things. Also my go too for slippers.. Strong, comfy. Snug and beautifully made. Unfortunately this year mine were a little tight. I returned them today with a smile and no issues.
My new slippers are just perfect once again.
Thankyou so much. X

What a great experience! I attended the store in person and so had the opportunity to try on a series of hats before I bought. The staff were attentive, courteous and seriously knowledgable about Panamas. I settled on one that needed finishing with a band. It was ready for collection on time and fits perfectly. My hat came with a classy box and a study travel tube, too. Overall I’m very pleased with my purchase and the service I received.

Picked up my new hat today , the whole thing has been a fabulous experience. So many styles and choice of bands , even the box and travel tube are classy .First class service, many thanks

Fabulous shop, great service.