Holland & Barrett
89 Albany Rd, Cardiff CF24 3LP, United Kingdom
3.5
20 reviews
8 comments
FRVM+G3 Cardiff, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 10–16
They had the protein powder which I used. So I was happy.
Several click and collect orders have been made to this store and staff have been unable to locate them. I'm no longer in the market to purchase from H&B again, especially with so many other options. My money will go to a company that makes a conscious and concerted effort for customer service and where the expectation isn't that the customer goes the extra mile.
Their solution was for me to purchase the items again off the shelf (more expensive) and get a refund on the click and collect. Completely unacceptable.
I won’t be using this service again and unlikely to shop there in future.