ALC Health

Taking my 180 euro month by month is ok. Best part for u is that I pay and don't use the insurance. Anyway after 4 weeks for a claim I am fed up. No customer service at all. Never reply to emails and never pay the health bills till now.

Hellish experience. Money making and no care or help whatsoever. Terrible customer experience being passed from person to person.

As a customer for almost 3 years, I can tell you it's a total disaster. Everything is a mess, agents replying to your emails can't even read, say they will call you back but never do, they mess up your payments and refuse to fix it up, processing claims is a nightmare and overall just not worth it. Will be looking to change to a different insurance company as soon as I can.

They never paid my claims over 2000 euro. Avoid this company!

(Translated by Google) HERE ARE ONLY scammers, was insured for 2 years when I was ill and handed over bills it said we still need information than please avoid this insurance, if you get sick you don't get any money here

(Original)
HIER SIND NUR Betrüger, war 2 Jahre versichert als ich krank war und Rechnungen überreichte hieß es wir brauchen noch informationen als bitte vermeiden diese Versicherung, wenn Sie Krank bekommen Sie hier Kein Geld

They told me to go to Physio before I could have surgery, then they denied the claim telling me it wasn't covered. Very sleazy company.