Paycare

Really poor, amateurish service. I made a claim to reimburse a dentist appointment and at the time of writing this it's been a month and a half since I made the claim which I still haven't received despite being told that my claim has been approved. I've tried calling and emailing on multiple occasions for updates but their customer service team has been useless. Every time get I touch with someone I always seem to get told something contradictory to what I was told the last time. Avoid using them unless you want to get scammed.

My claim was declined for an uneventful/unplanned hospital admission. they tried to state I had pre-exisiting problems which i did not declare.

(Translated by Google) First of all, invoices are sent for things that were never ordered, at least by me. Furthermore, it only says on the letterhead after the reminder. Furthermore, it is more than clear that the e-mail does not belong to me personally. If you want to contact the company and call at the times listed on the letterhead, that's outside of service hours... hey that's funny.

(Original)
Erstmal werden Rechnungen zugestellt für Sachen die nie bestellt wurden, zumindest von mir. Weiterhin steht auf dem Briefkopf erst ab der Mahnung. Weiterhin ist es mehr als eindeutig, dass die E-Mail nicht zur meine Person gehört. Wenn man die Firma kontaktieren möchte, und zu den auf den Briefkopf angegebenen Zeiten anruft, ist das außerhalb der Servicezeiten.... hey das ist lustig.