Boots Hearingcare

Excellent service very caring from Luke.

Velanie has been seeing to and helping my mother with her new hearing aids. She is lovely and considerate and has helped improved my mums life so much. Thank you very much!

Efficient, friendly service.

Useless - Go somewhere else
My 86 year-old mother had been attending the clinic in Bromley for almost a year, she's fiercely independent and likes to deal with things herself, even if that means catching a bus. She has had to revisit the clinic more than 20 times over this period because the £1600 hearing aid has not been working properly.

In August the clinic arranged for an appointment when her audiologist was on holiday and the stand-in couldn't do what my Mother needed, so it was a completely wasted journey.

I went with her to an appointment last week. The audiologist was 30 minutes late because she was at lunch. I said that I had lost all confidence in Boots Hearing Care service and asked for a full refund so that my Mother could go elsewhere.

She received a letter this week saying that they will not give a refund and to make another appoint. We've just been to a 15-appointment which, as the audiologist pointed out was not long enough to deal with my Mother's issues. So we have to go back to Bromley for another appointment tomorrow! Watch this space

Very thorough hearing test. Lovely lady who did the test