Heat Different - Renewable Heating Specialists
5 Europa Way, Norwich NR1 2EN, United Kingdom
5
3 reviews
3 comments
J865+X5 Norwich, UK
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
I wanted to discuss the best solution and all I got back was quotes from numerous suppliers for an installed system.
I had lots of questions and issues to resolve and wanted to discuss. Heat Different spent time discussing the options and we came up with a plan. Craig and team were brilliant. They use modern press fit plumbing, planned the plumbing before starting and did an excellent tight and clean install.
We had an issue with a plate exchanger, that was not performing, they discussed and replaced with Viessmann without issue very quickly, cannot ask more.
I have a Viessmann heat pump which is keenly priced and efficient. Sat here warm and cosy, I cannot recommend more.
I have added some photos through the install, to give an idea (the plumbing was installed behind a cupboard as requested by an awkward customer).
The heat-pump itself turned out to be faulty and Heat Different were pro-active in getting a brand new replacement rather than a repair. The manufacturer’s engineer, during an on-site visit, said “If we get a call from Heat Different I know that there really is a problem with the heat-pump - Heat Different know their product, how it works and how to set it up."
The heat pump itself is purring away quietly outside our backdoor and makes far less noise than our old boiler. We have plenty of hot water and the radiators upstairs (we have underfloor heating downstairs) although warm rather than hot are producing more than enough heat to heat the bedrooms on a frosty morning. In the recent (December 2022) cold snap we were warm and toasty, the heatpump working at an efficiency of at least 3
We do not hesitate to recommend Heat Different.