Haven Burnham-on-Sea Holiday Park

Love this caravan park it’s my happy place. Plenty to see and do and close to the beach and town.
I try to visit here every year. The staff are very friendly and the park is secure at night.
Great places to eat and drink and a lovely lake within the park to walk around.
The staff have accommodated my disabled husband with easy access and accessible caravan.
Beautiful place to visit would highly recommend.

The caravan was very clean (mendip close number 45) on arrival and it was a pleasant place to stay. The beds were very comfortable and it was well equipped. The only negative about the caravan were the ants. They were everywhere around the kitchen area and I do feel more could be done by staff in terms of putting down ant powder or similar insect repellents. We did our best to keep them out by not leaving food around etc but our efforts were often fruitless. The Geese seem to poo absolutely everywhere so just be very careful where you walk!!
The site itself is generally clean although the pool area outside the Mash and Barrel seemed to be littered with cigarette butts, cans and other rubbish. It's hard to blame Haven for that though, more the fault of the people staying there who dont seem to grasp how a bin works.
The outdoor swimming pool was closed for the final two days of our stay which was very disappointing. This took the shine off things it has to be said.
All in all we had a good stay and I felt the price point was about right. Not a bad site and one I would consider returning to.

From the moment we arrived a very warm welcome at the gate, caravan was clean, entertainment was fantastic for all age groups (we was a large group different ages) lots of fun activities, which we all enjoyed. We loved the outside and inside pool. All staff were friendly and happy to help with any queries. Thank you to you all for making our holiday enjoyable, fun and creating lots of happy memories. Look forward to returning.

We had a fabulous holiday enjoyed it all. The caravan was clean. The entertainment was fantastic the out door pool is great when the weather is nice. We enjoyed the bingo at 4:30 and my grandad won twice and my step dad won once so that was enjoyable. The staff are all very helpful polite and lovely. I think it’s good that you can order food (papa johns fish and chips or Burger King) up to the entertainment so you don’t have to move from your seats. I don’t like the booking system because we couldn’t get signal in our caravan to book in then when we checked they were all booked. The swimming especially.
I’d suggest maybe doing a flow system for two hours in the afternoon because the evening one you’d miss the entertainment. The children went on the nature trail and enjoyed it but I’d suggest maybe doing a check list for the children so for example have a picture of the swans and when they see them check it off or when they see blackberries I think it would involve the little ones a bit more.
But overall had a wonderful time and would go back just a shame the beach in burnham is so muddy and can’t get in the sea but that’s no biggie because there is plenty to do at haven.

We spent 4 days here and we loved it . We have been in the past but this was our best stay . Our caravan was overlooking the lake which was beautiful and quiet,was immaculate when we arrived. Staff were all friendly. Loads to do . Outdoor pool was very busy so there was a que but it went down quick . Will definitely be back. I gotta say the security guards are amazing, they make the night in the club. , dancing and joining in . Brilliant x

We have had a lovely week at this site overall. We've had lovely family time and my daughter has taken part in some great activities. Entertainment was good and they went out their way for my daughter to meet Polly! The site itself is beautiful and clean. Pool, arcades, bar and toilets were well managed and clean. Pool changing rooms deep cleaned inbetween each session. Unfortunately the lift was still broken to the entertainment and some of the security guards moaned at helping you up the stairs which couldn't be helped however some were very helpful. However what let out holiday down was our caravan upon arrival wasn't clean. The cleanliness guarantee was not met. We saw the cleaners clean the caravan from the car. They just sprayed a great deal of spray in the caravan. When we went inside the floor had not been hoovered or mopped. Reception were fab and sent them back out however he admitted he did not mop. While the one cleaner (who didn't put down her handbag while she cleaned) hoovered the bedrooms the male cleaner began to spray the floor with multi surface spray. I had to remind him the floor had not been hoovered. He continued to spray the floor and then dry mop it. So it still wasn't clean. We requested a sweeping brush or dust pan on two occasions and was never given one. During our stay unfortunately our daughter fell poorly and was sick in her bed. I reported this immediately and cleaned up the best I could. I put all linen outside the caravan. The maintenance man thanked me for reporting this as most people don't. He was supposed to change the mattress however said they didn't have any in stock. My daughter slept in our room for the rest of the duration of the holiday but when we left the mattress still had not been disposed of or replaced. So some poor holiday maker would be staying in that same mattress. This makes us feel awful and makes you wonder what you're sleeping in when you stay. Not good!

A lovely clean site, well maintained with good parking.
Various eateries. Pizza, Burger King.
We chose to eat in the main complex,
The table had been booked for each night, we were shown to the table.
The staff seemed willing to service, which was pleasant.
Meals were enjoyable.
All the staff in the venue we pleasant and courteous.
The entrance to the site, has a security guard to ensure the checking in / out, etc.
This was my first time, and will be going back again.
Overall a very satisfying stay, Mid October

I had the best time at this park!! The area is just so so pretty, surrounded by trees and greenery!! A lake right in the middle😍 my favourite was the entertainment and I had the pleasure of meeting the seaside squad! The performers were amazing, and Lewis was the star of the show, he really helped the kids (and even the adults) come out of their shells on the dance floor and helped us have the best holiday! Cannot wait to come back :)