Sevenoaks Sound and Vision: Yeovil
14 Silver St, Yeovil BA20 1HW, United Kingdom
4.7
43 reviews
8 comments
W9R9+XF Yeovil, United Kingdom
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Monday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Mark & Dave took plenty of time to explain the whole setup and how everything works. The advice as to the correct TV to buy was also spot on.
Highly recommended Yeovil business.
I sent an email to Mark of SS&V Yeovil over the Easter bank holiday and surprise surprise he got back to me on Easter Saturday. I asked him for his recommendation for another pre-amp and he suggested the Rega Fona MM which I ordered. It was delivered a few days later.
But that is not the end of the story. The signal from the turntable was very scratchy (lots of interference) when I connected the pre-amp - frustrating!!. I called him up and very calmly he went thru a fault finding exercise and concluded that it wasn't my Cyrus amp but my Rega Plannar 3 turntable. He asked me to go through the set up of the device (this wasn't set up by the supplier I purchased it from - cowboys). I followed the instructions and Wow - it worked!!! I am not enjoying Led Zeppelin IV.
So what did I learn through my experience. Well, don't purchase from a hifi shop that sell professional equipment. Always go to SS&V, they are professional, knowledgeable and provide excellent post support. I take my hat off to you SS&V - quality service!
This level of customer service is very are indeed these days.
Mark and his team are always very willing to help and are always a delight to deal with.