Gently Elephant

Great place for kids' presents - interesting and different mix at reasonable prices. Got a fantastic vintage retro Star Wars T-shirt for my nephew. Staff helpful too.
Also some nice beauty / face care for adults too.

We have been going to get our daughters shoes from here for 5 years and have generally been happy with the quality of the shoes. However, the last few times we've been it's been a very frustrating experience. The shop is often very busy but there is no queue system to get feet measured and shoes tried on. I feel that if you are not a naturally pushy person, you get ignored and the louder people get served first. Today we just gave up and we will probably now buy our shoes on the internet. Sad times as this is indeed a lovely shop but suffers from its own success. Perhaps you could introduce a ticket system like they have at Biff Kids in Dulwich?

Such a lovely shop - we've been buying children's shoes here for 10 years and the range and it has just got better and better. Shoes are always fitted to give room for growth and you never feel rushed. The quality of everything they sell is great and staff are helpful and friendly. My children love coming here to spend any birthday money.

I brought a pair of children's sandals online. Sadly they were the wrong size so I had to return them. Royal mail promptly lost the parcel which meant that I've had to open a claim. Helen in the meantime sent me the correct sized sandals. Outstanding customer service, thanks again Helen.

Beautiful, tasteful stock. SO helpful and friendly! The manager/owner was able to assist me in picking up a gift with such late notice and was so kind and informative. Great place to shop, can't wait til we can go inside again!

Excellent shop, filled with things for babies to teens - and something for adults too. The staff can’t do enough to help. And their shoe fitting is brilliant! Such a jewel in Brockley’s crown. Also - around the corner is Gently- sister shop with even more for adults and the home.

Most fantastic store for gifts and kids shoes, with proper advice and fitting support. The continuous support with home deliveries/click&collect through the pandemic has been nothing but amazing.

Ordered a quail ceramics pot online, amazing customer service and very quick. Arrived in perfect condition and packaged well and securely, shipped fast as well! Would happily purchase again.