Robert Dyas Harrow
318 Station Rd, Harrow HA1 2DX, United Kingdom
4.4
43 reviews
8 comments
HMJ8+CP Harrow, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 11–16
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 11–16
I had bought some headphones just the other day and they weren’t the correct ones, so I went to go return them. When I went to the till to ask for a return, Doreen refused and said no due to hygiene reasons. I then explained- I wasn’t told this at the time of purchase. She had then patronised me and said: “Well it’s common sense…” which was not appreciated at all. This is not how to deal with customers.
Bought a vacuum cleaner, then few days later, used their DHL drop off/collection service. On both occasions served by Dan. Hope I got his name right. Knowledgeable, helpful and friendly gentleman.
Thank you for many years helping me out be it advice, looking for a particular household or garden item. You are a great team always helpful knowledgeable and in my experience extremly polite - customer satisfaction at the forefront