Royal National Throat, Nose and Ear Hospital

I woke up three weeks ago and to my horror, had gone deaf in both ears. My doctor arranged an urgent referral to THE ROYAL NATIONAL THROAT, NOSE AND EAR HOSPITAL, near to Kings Cross Station. What wonderful treatment I received, from the excellent Doctors and Specialists here. All the staff, in this Out Patients Department, were extremely thoughtful and helpful. Three weeks on, and my hearing, thankfully, has returned. Can't praise this dedicated hospital enough. Sometimes, a bit of a wait, but not surprising, when you are being cared for, by the best in their field. Well done! Five big gold stars. ☺☺☺☺☺

Very competent, caring and patient focused staff in the Allergy Clinic. From the nurses who greet staff with a polite and friendly smile, through to the doctors in that clinic. In particular Dr RotiRoti. I felt cared for and not that I was another number being rushed on with no solution. They really care about their patients to ensure they look for ways to improve their standards of living- this is the true definition of an NHS hospital. Please keep up the hard work, it doesn't go amiss.

Unfortunately for me, i had rather very disappointing appointment. On 8th of may 2019 at 14-30 pm I had an appointment in THE ROYAL NATIONAL THROAT NOSE AND EAR HOSPITAL. I am on my site arrived to my appointment on time, at 14-25. after a sitting and waiting couple minutes in the waiting area, I was called by a nurse. who checked my blood pressure weight and height, and it took about 5 minute. And handed me an application to fill up, and asked me to sit a weight until doctor will call me. So i set down with my friend in the corridor as i was asked. With help of my friend i fill up the application, it took us about 5-6 minutes. for overall it all took 10 -15 minutes. After almost an hour of waiting to be called by a doctor I asked to go out to take a fresh air for 4-5 minute. All these time of waiting I was filling so bad, and nervous and it was difficult to breath, because the reception was in the lower ground. after coming back from outside i set and waited again. During these waiting time i asked from the staff how long it would take to be seen, because i was filling really bad and very anxious the answer was, we don't know yet, doctor will call soon. but soon never happened. After an hour 20 min of tormenting for my health waiting period to be seen by doctor, i was filling very nervous. On my nerves i rip of the application form and threw away to reception desk, and left the hospital. I am a mental high disabled and at the same time mobility disabled person. for me these one hour 20 min of waiting in the room was very tormenting. And i was treated inhumanly. i request to look at these matter.

Such a fantastic hospital. I was on Ward B with Thuli as my nurse. She was so caring and reassuring. All of the staff were professional and kind from the cleaners, porters and doctors. The food was nice. The ward was clean and ran effectively. A credit to the NHS in a difficult time. Thank you everyone!

I was little boy, is being visiting this place since is a very, very long time to use a special private appointment. So, I was being a relationship with this hospital since around... 1985 or so... The doctor and the nurse will help me create somebody test and ears and throat... Probably is a very long story with it. Now, is very hard trying get create up-to-dated further private appointment with it. Sadly, some friendly staffs as disappearing, might no longer to see him or her is! Very tough to create updated to checking private appointment... I just lost to find sense the with it is!... ☹

Hospital environment is very nice.ENT Dr Chua did my ear operation in2018.Now I can't hear properly.It has been worse. Doctor Chua's doesn’t have time to listen to your problem. Several time I visited to him, his attitude like very busy.

Great experience at this hospital today! I went for a visit and I was visited thoroughly by a great doctor. I was visited and looked after and also the nurse were nice and welcoming. I am glad I had this positive experience. I had a local surgery on site, which wasn't scheduled, but I was asked what i preferred and I went for it. The doctors were punctual! Thank you everyone :)

New hospital is so much nicer than the old one. Lovely staff, always make things easy for us. Excellent care every time. Thank you