New Queen Elizabeth II Hospital

I had a nasty fall on my forehead on 26th June. We came here and were seen fairly quickly. The staff were all very helpful and the 2 nurses who dealt with cleaning my wound and putting 5 very neat stitches were a credit to the NHS. 4 weeks on, the scar over my right eyebrow has healed very well and the scar is disappearing. A great big THANK YOU TO EVERYONE there for excellent service.

QE2 hospital was quite big and services was quite good, my son was born in this hospital.

Naw the build it as a new QE2 , only for urgent care but if you go there you have to wait for at least 2 hours or more for see a normal GP.

And if you have small accident they don't see it .you have to go to Stevenage.
I don't understand what kind of urgent care.
Car park so expensive. Be careful

Nurse at reception very condescending and rude. Just belittled us for not giving anything for the pain to our 5 year old. When tried to explain she just dismissed is and told us to wait for 4 hours for an appointment.... Utterly disgracefull and a complete lack of empathy. Hope you never need the hospital and if yo do, hope you're not on her shift

The nurse on the urgent care desk identified what it could be and arranged for me to see a doctor within an hour. The doctor in ambulatory care was amazing assessed me and arranged a scan which was carried out within 20 mins. The condition was confirmed and treatments fully explained. The doctor who was brilliant she even run back down the stairs to get me crutches can not speak highly enough of the care I received form nurses doctors and porters
Thank you

Parking lot not too big but there were available spots, 15 minutes free for drop off, then 0-2h £3.4. Clear signs to every department, very clean, staff very friendly. Some doctors work there as private, in that case your appoinment will not reflect at reception, so clarify that upon booking.

I had a very positive experience.
Acupuncture treatment on cervical spine.
6 week course
I have no pain in my neck what so ever after Acupuncture It truly is Amazing .
Clean hospital .
Lift rite inside entrance and sign in office , desks at every unit.
Disabled parking rite outside entrance in car park!

Took our 3 year old daughter to urgent care due to our surgery not having any appointments available. She was complaining of a sore ear and screaming in pain. The doctor (after a long wait) looked in her ear and told us she was fine and was probably acting out because she’s jealous of her new baby brother. We explained she has been screaming which is very unlike her and we know she isn’t acting out only to be dismissed by him. Our daughters ear drum ruptured in the middle of that same night. To say we are disappointed and angry is an understatement!

Urgent care have been amazing, fast, polite service. Seen within the hour, called by the community hospital team with a scan appointment for the very next day. So impressed with the treatment I received