Amazing location. We had a lovely stay. The staff kindly allocated us room 18 which has great views. Very clean hotel. Parking on site. 10/10 we'd definitely recommend. P.S. The restaurant has interesting vegan options. 👍
Fay Hamilton261 days ago
The Royal Wells Hotel hosted a wake for our family today, we had a beautiful function room upstairs, where we had a afternoon tea.. we had a little wait before the room was ready for us, but it was worth waiting for. We had the privacy we needed and were served plenty of food and hot drinks. Would love to visit again and would definitely recommend it.
Terry Clifton261 days ago
Another trip down memory lane 30 years on. Different now. Good hotel. Nothing for non residents any more. I renovated this place in 1987 with baxall builders. Pains me to say it but looks like the more recent renovation is far easier on the eye!!Tunbridge Wells rugby club must be congregating elsewhere now.
Chris page291 days ago
When we arrived found it difficult to find any staff. Room excellent. Breakfast excellent. Dinner selection not brilliant. Steak cost £28 and was chewy. Lots of things inc fish and chips not available. Disappointed. One person was serving restaurant, bar and reception although admittedly it wasn't busy. Staff very friendly. Great position in the area.
Matthew “Westy” West322 days ago
Very clean and well presented establishment, the rooms have everything you need. Great bathroom with free standing rolltop bathtub.
A well stocked bar and friendly staff throughout the place.
The restaurant food was in my opinion not above average with a fair selection of meals.
Alistair Currie352 days ago
Great place to stay in Tunbridge Wells. Staff friendly. Rooms a little tired, could do with security latches on doors rather than just yale style locks.
Good value for what you get
Mark McCarthy2 years ago
Overall I was underwhelmed. From the pictures it looks really nice, and don't get me wrong I had an alright stay. There is very little parking so we had to park down the street. There was barely any staff so it took a while to check in and out. Service is where this place falls apart, more could be done to feel welcomed and we felt short-changed. Breakfast was hit and miss, there were not many options and quality varied between people but tasted fine. The room was nice and clean and overall very good and the bed was 7/10 on comfort. The location is great for a night out into the town as it is in the centre.
Ian Stevens2 years ago
Nice amount of parking, book in 1500 unless requested earlier. Bathroom ok but needs a few grab handles around the tub. Not keen on pressure pump soap, so a few complimentary items would be more useful to use. May a foot / sitting stool would be OK. Just eat in breakfast to go, rating to follow.
A well stocked bar and friendly staff throughout the place.
The restaurant food was in my opinion not above average with a fair selection of meals.
Good value for what you get
Bathroom ok but needs a few grab handles around the tub. Not keen on pressure pump soap, so a few complimentary items would be more useful to use. May a foot / sitting stool would be OK. Just eat in breakfast to go, rating to follow.