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Premier Inn London Sutton hotel

St Nicholas Way, Sutton SM1 1AT, United Kingdom

Premier Inn London Sutton hotel
Hotel
4.1
292 reviews
8 comments
Orientation directions
9R74+97 Sutton, United Kingdom
+44 871 527 8000
premierinn.com
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Ebunoluwa Daramola
Ebunoluwa Daramola260 days ago
The room we stayed in was surprisingly very good and the adjoining restaurant had brilliant service. It's proximity to the shopping centre and high street shops made us spoilt for choice. Overall, it was great value for money.
Luke
Luke290 days ago
Stayed for two nights, check in was quick although quite a queue appeared behind us. Room was lovely and clean. No issues throughout the stay and for London the price was decent; especially considering the quality.
Naz M
Naz M321 days ago
We’re here for a couple of weeks while our home undergoes some emergency renovations and the staff are lovely. Jorge, Ahmed and Steve are particularly warm, welcoming and helpful. The rooms are so quiet, comfortable and wonderfully clean. Housekeeping are all wonderful too.
Anna S
Anna S321 days ago
Really nice clean well maintained Premier Inn. Check in staff were very helpful. Secure paid parking over the the road but a few mins walk, maybe not well suited if with mobility issues or heavy luggage. Lovely breakfast.
Jason Bailey
Jason Bailey321 days ago
Stayed here a couple of weeks ago. Not too far to walk from Sutton train station. Good customer service when we arrived, was asked if we needed help checking in. The room was clean and perfect for our needs. We had paid for breakfast and this was usual Premier Inn fayre, just what we wanted for a long day ahead.
Ewan Daniel
Ewan Daniel351 days ago
Very central location, close to the High Street and shopping centre. The rooms are clean and fresh. Limited staff availability at the time of my stay meant that rooms are not cleaned unless requested the day before. Quirky thing about the last two stays at a Premier Inn is that even when booking for two people there's was only one hand towel and one bath towel - I think reception should offer a second towel when two people check in, but they don't. Easy to get two key cards, but a second towel! I'll make a point of asking at check in next time.
During the 5 day stay the broadband was having work done, 0.2 Mbs was the fastest I got and wow is that slow! And whatever work is being done its obviously taking time.
The new branding of the restaurant is very meaty, and will not suit everyone. That said we had a nice midweek dinner on the first night of our stay, the service was cheerful and quite quick. My eye kept being drawn to the buckets on the floor a couple of tables away - it's a 6 floor building and the restaurant is on the ground floor. The buckets were collecting drips from some big pipes in the ceiling - really didn't want to think about what kind of pipes.
Roberto maietta
Roberto maietta2 years ago
Check in was available for me around midnight, which was really helpful. Location is central to Sutton, and useful if you need any amenities. Also, the train from Sutton into london is an express.

Rooms were clean, and most importantly, when checking the kettle, it was spotless. This tells me room cleaning are doing a good job.

There's an attached restaurant, which is basic, but the food provided was great. I had an all you can eat breakfast, and got my money's worth!
Deborah Barnes
Deborah Barnes2 years ago
Location was great for our requirements. Rooms standard, everything was clean. Staff very friendly. Parking extra but very reasonable prices for outer London!
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