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Decent Cleaning: Cambridge Domestic & Commercial Services

Orwell House, Cowley Rd, Cambridge CB4 0PP, United Kingdom

Decent Cleaning: Cambridge Domestic & Commercial Services
House cleaning service
4.5
26 reviews
8 comments
Orientation directions
65J2+HF Cambridge, United Kingdom
+44 1223 655425
decentcleaning.co.uk
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
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Kenneth Pepper
Kenneth Pepper
Decent Cleaning is by far the best cleaning service I've ever used for both home and business. Their service results are consistently superior and personalized. Their response time to any issue is timely, and always professional. I would highly recommend them.
Tim Lansley
Tim Lansley
Decent Cleaning is the most consistent and trustworthy company we have ever worked with. It helps our business to run things smoothly and know always the cleaning tasks will be handled to our satisfaction. I would strongly recommend them to any client. Tim Lansley
Edwin McTosh
Edwin McTosh
I was very impressed with the service offered by Decent Cleaning Company -they were efficient, professional and very friendly. As my tenancy was coming to an end, Decent Cleaning was incredibly helpful in coming on the weekend, and left the place spotless for the estate agent inspection. It was great to be able to rely on their services at such a stressful time! Their rates are also very competitive – very good value for money. I would highly recommend them and will be sure to use them again in the future.
Ashley Gibson
Ashley Gibson
We hired Decent Cleaning at very short notice for an end of tenancy cleaning, and we were so pleased that they could accommodate our tight schedule. The two guys who showed up were both very friendly and did an excellent job cleaning our studio flat.
Nicolas Baquié
Nicolas Baquié301 days ago
I had to delete my initial review (very bad experience - cleaner did a poor job), because the business owner shared my home address publicly in their response. This is unacceptable, and this has been reported to the UK Data Protection agency earlier today.

Despite what their response said, they did attend my house, and while they were in contact with my wife and not me directly, I was their customer.

This company has terrible business practices.
Silvia
Silvia2 years ago
Please be aware of this company with absolutely shocking practices!
I sent them an email enquiring about a domestic cleaner after which I received a contract draft and link to FAQs. In those FAQs, it transpired that the company's insurance does not cover 'bleach and corrosive chemicals'. I then requested a call that the company reluctantly answered, in which they did admit that they don't allow cleaners to use bleach and any chemicals, including descaling liquids. I then asked with what the cleaners are allowed to clean to be covered by insurance, to which the person (Abu) tried to sell me a deep clean service on top of the domestic cleaning service I enquired about, because only the cleaners who do the deep cleaning are trained and insured for bleach and corrosive chemicals. He said he would look up the products allowed for domestic cleaning and get back in touch, but admitted that there will likely not be many apart from some eco products, also understanding that these do not remove limescale.
Four days passed without a response, but I kept receiving daily notifications to sign a contract. Today, I received a message from an unknown number that they are outside my door and if I can let them in (the company claims this was a cleaner but I have no way of verifying, since they never rang the bell, and how would they know my address as until I now I had not shared it?).
The responses from the company have been absolutely apalling, accusing me of being dishonest, bullying and intimidating them and on top of all that, that I am bound by a contract I never signed (!). All written in broken English and sentences that don't even make sense.
I am glad I have not signed anything, since out of every £16 charged for cleaning, the agency takes £5 (for me around £60 monthly agency fees to the agency alone). I would rather hire a cleaner directly and give this money directly to a nice person who actually does the job.
Guy Snape
Guy Snape2 years ago
Found me a very good and reliable cleaner and also a good replacement when she went on holiday. Pleased with the service.
Brian Todd
Brian Todd2 years ago
Great friendly and efficient service. We are extremely happy with the professional cleaning provided. Nothing was left undone and everything was spotless! Highly recommended Decent Cleaning.
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