Tamarind Spice
234-236 Chessington Rd, Ewell, Epsom KT19 9XF, United Kingdom
4.3
178 reviews
8 comments
9P3J+5X Epsom, United Kingdom
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Monday: 5–22
Tuesday: 5–22
Wedneasday: 5–22
Thursday: 5–22
Friday: 5–23
Saturday: 5–23
Sunday: 5–22
Tuesday: 5–22
Wedneasday: 5–22
Thursday: 5–22
Friday: 5–23
Saturday: 5–23
Sunday: 5–22
We had a tikka masala, which was too sweet for my liking!
Tablecloth was taken away mid conversation and we had to hold our drinks up whilst they did this.
We weren't offered a dessert menu, and had to ask. My daughter was under pressure to order as the waiter was standing over her whilst she was looking at the menu.
Asked for the bill, which included my drink that I ordered with the dessert that never arrived. Explained this to the waiter and got an eye roll.
Service far too rushed, quality of food not great for the price charged, and I don't understand why they don't serve wine when they have a display stand of several bottles at the bar.
Overall, between the flavour of the food (or lack of it) and the flat beer, I left with a feeling that the restaurant was perhaps trying to "cut corners" in order to improve margings. if that's the case, then I would rather prefer to pay a few additional pounds but at least, to enjoy all Indian flavours the way they should be..!
Value for money was fair but then again, I have felt that something was not the way it was supposed to be and I would rather avoid going back again.
We were seated just beside the kitchen door after 20 minutes we got asked if we wanted poppadoms & chutney and ordered drinks at the same time .
About 30 minutes later our order was taken ,we waited 1 hour & 20 minutes for our food which I had to ask the manager how long is our order going to take .
The restaurant was busy but we were just left there watching the kitchen door swing back & forth and listening to the waiters shouting and blaming each other for delays .
The place was totally out of control ,it's a shame as the taste of the food was very good .
The management and staff don't have a clue how to run a restaurant between them and the customer service is poor .
We won't be using this restaurant again .