Balti Palace

First time trying this place and it definitely won’t be the last! The food was so good. Reasonable price. Very nice staff. You can take your own alcohol. We had a really nice evening and can’t wait to go back. Thanks all at balti palace - keep up the good work

We booked a table for 4 for 8:30, two day prior & received email and text confirmation. Upon arrival they were not ready for us & told us to return at 9, we did and despite there only being 3 tables occupied we had to wait until 10:00 (yes - TEN!!) for our starters! Just before 11 our mains arrived. We asked if they were short staffed and received a very patronising response that you have to be prepared to wait for quality!! This was ‘bang average’ food.
They must benefit from having something of a captive audience.
Avoid!

Beautiful tasty food .. fantastic service and lovely staff .. lots of choice .. would definitely go back .. thank you 😊

Now if I could have given it zero stars I most definitely would have. It should have given us a hint that the other Indian Restaurant in Eccleshall was heaving on a Friday evening and this one had two people dining, but we tried it anyway. The popadoms were excellent, so high hopes for the rest of the meal. My wife had cauliflower banji, which though wasn’t what was expected was ok. My tandoori chicken arrived, beautifully presented but when I attempted to eat it, I found it totally dry and inedible. After informing the waiter it was over cooked he returned it to the kitchen only to return saying the chef says that’s how it should be. Now I’ve had enough tandoori chicken to know that it’s always a little charred on the outside but tender and succulent on the inside. At that we just walked out. We have never, ever done this at any other restaurant in our lives. Disgusting service and appalling food. We will never use this place again and I advise others to avoid it as well.

I visited this week and had an amazing experience. The decor is beautiful. The menu is varied and the Head Chef Shazad personally introduced himself and helped my choose a dish of the menu. I had the methi gosht which was delicious and all the tandoor dishes were cooked to perfection. Thanks to Shazad and manager Saju.

Food always been good here and free delivery for surrounding area with only £15 spend. Even got a complimentary free naan.

Edit: Just messed my delivery order up slightly for the 1st time - rang them and they sent out a whole new fresh order straight away - thanks guys!

45.00 meal delivered food was rubbish would not give it to the dog it give it to bin

Genuinely outstanding food and service. Cracking speciality dishes with added heat if you like it! I love a hot curry, but all the dishes still had immense flavour. 5 stars from me, we've been coming for years 😀😀!