/Wales/Indian restaurant

Popadoms

11 High St, Newport NP20 1FQ, United Kingdom

Popadoms
Indian restaurant
4.3
172 reviews
8 comments
Orientation directions
H2Q3+R7 Newport, United Kingdom
+44 1633 262557
popadomsnewport.com
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Tash Thomas
Tash Thomas
Brilliant takeaway deals and consistently good food. Quite quick from ordering to collection. This is now our regular Indian.

Have eaten in the restaurant before and it was good but a little lacking in atmosphere at the time we went. Probably because it was earlier and a bit quiet. However, service and food were excellent. The restaurant menu also specified vegetarian and vegan options. Your server can also help with this or other requirements.

Be aware the restaurant is upstairs with quite a few steps.
Nicole
Nicole252 days ago
Absolutely cannot fault this place. The staff go above and beyond whether you have it delivered or pick it up. Every time we pick it up they are absolutely amazing with my little boy and are very quick and prompt.
The food is second to none, full of flavour and totally delicious!
Popadoms is my go to Indian restaurant and I am never disappointed.
Delivery sometimes can be late but I always expect that on a Saturday and they are very helpful over the phone.
110% recommended.
Henry Haiku
Henry Haiku1 year ago
Stairway to Heaven! OK, there's a lot of stairs, but it's worth it. The food is great, there's drinks too, but it's the staff and their friendliness that makes this the best indian restaurant in Wales. That's it, what more do you want?
Kraig Jackson
Kraig Jackson1 year ago
An authentic Asia experience. Very delicious meal. Lovely thick Bhuna sauce, Keema Nann was soft and hot!

Will return for another sit down, just a shame it’s a bit too far for delivery or collection.
Mark Edwards
Mark Edwards1 year ago
Sadly, we chose 'Popadoms' to order a takeaway for this evening.

We spent £60 on food and waited 90-minutes for cold food to be delivered with missing items! It's a Saturday night, so the delivery time is to be expected, less so the cold food and the below...

I rang the restaurant and they couldn't be any less interested, even when speaking to the manager. Getting an apology was
like trying to get blood from a stone.

We waited a further 30-minutes for the missing items to be delivered (2 hours total waiting time).

I ordered a vegetarian pasanda (don't judge me!), this arrived on delivery 1 ....following delivery 2 (the missing items) I noticed they added chicken at no extra charge which is lovely but I'm actually a vegetarian! Apparently, the person who took the order "misunderstood", despite a full conversation on the vegetarian pasanda not being on the menu but they could make it ...now trying to make excuses, lie, and shift the blame onto me.

I wouldn't order from them again. It seems they are taking their high ratings for granted to guarantee orders yet part-delivering a sub-standard service.

They returned £25 for my meal items, as priced on the menu. The delivery guy was lovely on all 3 ocassions; he wouldn't even accept my tip given our poor experience. He was very polite, friendly, and apologetic.

The food was OK, despite being microwaved, but the overall experience a fail!

Things go wrong and items can be missed, it's human error, but the customer service around this is key, and that was non-existent! 👎
Fay Richardson
Fay Richardson2 years ago
Had the best slow cooked Lamb Shanks I have ever eaten. The customer service was fantastic and very generous portions. I would highly recommend this restaurant.
DB BOSS
DB BOSS2 years ago
I do a lot of food reviews and my opinions are held in high regard, as a well travelled man and a extremely culturally experienced man who as a half Indian, half Russian wife I understand this cuisine very well, as my childs diet consists of 50% of this type of food and mine about 20% due to my hobby which requires and structured diet plan. I am also a foodie and I have travelled a lot which means I have had the pleasure of eating in a lot of different high quality restaurants and experiencing the best of the best as well as my Indian / Asian family and friends home cooked foods also and I don't eat budget food at all, its not my style.

My honest review out of 10 for this restaurant, with 10 being top quality, 5 being basic average and with 0 being terrible, with kindness would be approximately 4.5 out of 10.

My chicken biryani was not spiced at all it was just like very plain flavoured yellow rice with chicken in there, akin to bodybuilding diet food dry and bland, which is something I am very used to, so when I eat out I expect my taste buds to be blown away and this was far from that, my bhuna sauce was decent but the vegetables in it was undercooked and to crunchy not soft and delicate and simmered properly but the overall flavour of the bhuna sauce was very decent, the Bombay potatoes had no zing or spice to them and was overly starchy and undercooked and my keema nann was only delicious but where it actually had meat which was about 35% of the nann.

I was told that the meal would take 1 hour to 1 hour and 15 minutes to be delivered which is acceptable if its being prepared and cooked properly with dispatching and delivery times however it got here after 45 minutes so I at least thought the meal would be hot, however it was luke warm at best bordering on the cold, another massive disappointment as I only live 4 minutes away by foot and about the same by vehicle as you can not drive through the city centre.

The one plus side which I have to give is the servings was all generous and there was plenty of chicken in the biryani but apart from that and a decent taste on a slightly uncooked bhuna sauce and a nice but not fairly pack keema nann bread it was not that special at all.

People say the staff were nice and friendly and while that may'be the case the review is about the quality of the food as your paying your hard earned money for it, you expect the staff to be friendly thats just a given and nothing to have to feel grateful about.

I won't buy again from here for a very long time as this was under par.
Ian Giles
Ian Giles2 years ago
Got a takeaway tonight, and have to say me, and missus thoroughly enjoyed it, 3 guys who were working there were great, friendly, good conversation, would recommend 👍
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