Blue Ginger Indian Restaurant
72 Bristol Rd, Gloucester GL1 5SD, United Kingdom
4.1
67 reviews
8 comments
VP4W+3Q Gloucester, United Kingdom
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Monday: 4–23
Tuesday: Close
Wedneasday: 16–23
Thursday: 16–11
Friday: 16–23
Saturday: 16–23
Sunday: 16–23
Tuesday: Close
Wedneasday: 16–23
Thursday: 16–11
Friday: 16–23
Saturday: 16–23
Sunday: 16–23
3 Standout Good Things/Things to try:
1. Chicken Tikka (dry) is absolutely amazing and comes out sizzling on a hot plate
2. The set meal for 2 is amazing value for money and could feed a family of 4 (2 adults and 2 young kids)
3. Bring your own alcohol means that bills aren't pushed up by costly drinks
3 Areas that could be improved:
1. Naan bread isn't as flavoursome as some we've had and has on occasion been a little overcooked
2. The mint yogurt isn't as nice as we've had elsewhere and is actually a little more sweet than minty
3. The sides that come with the poppadoms don't include spicy option (in most restaurants this is the lime pickle)
I like to try and include 3 points in each category for my main reviews and so the negatives and positives should really be taken in the context of the whole review.
In the case of the Blue Ginger, this restaurant really is amazing and those areas of improvement would only, in my opinion, improve an already amazing restaurant. It certainly hasn't (and won't) put me off going time and time again and definitely shouldn't put you off giving one of the best Indian Restaurants in Gloucester a try.
We ordered from these for home delivery, that was all good the order went through well on the phone and they said it would be with us within an hour.
Baring In mind they are only 3 miles down the road we thought that an hour would be good so we waited and waited, 1 1/2 hours later we hadn't received our food so we rang up and asked them where it was, they were very rude on the phone and told us not to ring up again and to just wait and then put the phone down. Another 30 minutes later still haven't heard anything so we rang up again. Once again they told us to stop ringing up and to wait for our food because it would be there in 10 minutes!
So after waiting 2 hours and then a further 10 minutes still no food so I rang up one last time and asked for a refund as I was not satisfied with the service, we got told that we are not having a refund because they have already cooked the food and it will be delivered soon, after explaining that we have waited over 2 hours which is twice as long as they said they still refused to even consider giving us our money back, while I was on the phone our food turned up and the delivery driver knocked on the door then when I answered just out the food bag on the floor and walked off, the food was cold especially after having to wait ages and still even cold food the staff showed no sympathy.
I will not be going again because the service and staff was disgraceful!
We ordered through just eat and delivery was prompt and quicker than estimated
The naan was nice
The rice was Average
We ordered 2 chicken tikka masala as do love a saucy curry sometimes. They were the most bland Currys I have ever had. More flavour in a microwave meal
Friendly staff too, would definitely order again.