Bombay Kitchen
185 Church Rd, London NW10 9EE, United Kingdom
4.5
150 reviews
8 comments
GQX2+45 London, United Kingdom
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Monday: 17–23
Tuesday: 17–23
Wedneasday: 17–23
Thursday: 17–23
Friday: 16–23
Saturday: 16–23
Sunday: 16–23
Tuesday: 17–23
Wedneasday: 17–23
Thursday: 17–23
Friday: 16–23
Saturday: 16–23
Sunday: 16–23
Thank you, Team Bombay Kitchen! ❤
So I ordered food for both myself and my partner, and mistakenly ordered the wrong thing, so we called up to ask to cancel the order, and the man who picked up the phone was very lovely and polite. He told us that the chef hadn’t even started cooking ours yet an he would cancel it there, and that we should cancel through the Deliveroo app, and place another order if we’d like. Tried to cancel the order, and the Deliveroo app wouldn’t let us because the restaurant had allegedly started preparing our food. So after going backwards and forwards with the restaurant and Deliveroo customer support, we were told that our food was on its way by the restaurant, much to our surprise. Fast forward to about two hours after initially placing the order and the Deliveroo app is saying the food has been delivered, the food was nowhere to be seen, and neither myself, my partner, or Deliveroo customer services can get in contact with the restaurant. And I’ve lost £40 on a takeaway that didn’t show up.