Simla (Northfield)

We ordered about 6:50pm (their website) an hour and 40 minutes later we rang up to see whether delivery was ,I was told it was out for delivery ,I rang back again at about 9:15pm I was then told that the order hasn’t been started yet. I was fobbed off the first time If they would’ve took the time to look into the order they would’ve realised this. Eventually got the food at 9:50 roughly 3 hours after ordering it. They were apologetic and did say that put some extra food in however this didn’t happened. The time taken to get the food can be a bit hit and miss but this was the worst yet. When talking to the guy on the phone it seems that they have several ways of taking food orders various sites and the orders can get lost easily. Good for business Bad for customers.

Ordered via just eat with an estimated delivery time (I ordered when the restaurant first opened) and it soon went past the delivery time so I phoned them up asking them an estimated time my food would arrive where to whoever was on the phone placed me on hold for 5 minutes (sounded crazy in the background) he returned to the phone after this time and didnt even let me get a word in edgways...I was rudely told that they are extremely behind and he doesnt know where my food is because they have 11 drivers out with orders! Why take so many orders at once if you cant handle it? Definitely wont order from here again absolute nightmare.

This was easily one of the best Indian take aways I’ve had. Packaged nicely, delivery as stated in 30 mins. Lovely tandoori chicken!

Orderd food 8pm now 22.45 and still not arrived poor service all they guy says is sorry then hangs up writing this review before food has arrived as my mrs has gone past the hungry stage and now tired . Will either hand food to Homless tonight or refuse the order wen it comes if it ever turns up. This place used to be good somthing gone rong . Service down hill. I refuse to eat from this place but my partner doesn’t like Chinese so that’s why orderd Indian for her. I order my Chinese at the same time and it arrived 45 min later I’ve eaten she is sittin ther no food and litterly a joke of a time to wait . Will never order from here again .

This a good takeaway. They do self proclaim this to be the 6th best Indian food takeaway in the whole of the UK! Wow, high expectations then. In all honesty, this is a bit of a stretch of the imagination and something of a reach to say the least. It's good, but not exceptional. They let you look in the kitchen and you will see big gravy pots, so generic sauces. Any take away that uses large base sauces cannot qualify to be the best of anything really

We've been having takeaways from Simla for over a year now, and can honestly say that every meal ordered has been delicious. Portions are generous - so generous that we sometimes cannot eat it all and have the leftovers the day after. Only once was there an item missing, but they delivered that within minutes. We order online and are generally given a waiting time of 60 minutes, but delivery is quite often quicker than that.
Highly recommended!

I've been holding off leaving a review for a while. Simla used to be great! Unfortunately, it's slowly been getting worse. The food quality has gone down (don't know whether they are cutting back on ingredients to save money) but their curries are either: lacking flavour, ridiculous hot for a curry that's not supposed to be that hot, or sickly sweet to compensate for lack of flavour? . Every curry we have had now for the past couple of months has been dissapointing. They have even been cutting back on how much dip and onion salad you get, and now they've actually made their pots smaller.

Its a shame. We used to look forward to curry night. We've even tried ordering different curries but they haven't been up to scratch. We're going to start looking for another Indian now.

Whatever it is they have done or changed, they really need to change it back because its just not good. Its alright. 😔

You can see from other reviews that quality and service has gone down hill.

Fantastic Indian I think food been ordering from there for some time sometimes it's not up to the scratch but 9 times out of 10 it delivers. Take away only