New India Kitchen

This is the worse food and delivery service EVER! I was given a 20-30min slot, from a 7min location; which passed with no update on the order. We kept calling them to no avail, so waited another 30min, plus another 30min. Finally after a ridiculously long 1 and half hours, i decided to cancel but terrible Uber app kept taking me round as the order was being delivered by the shop, and not UberEats. The food finally arrive after another 10min with no apologies. The driver said he only picked the food up 5min ago. The pilau rice was hard and cold and the masala wasn’t tasty at all and forget the mixed grill was a small cold portion. The korma was OK but with just few small pieces of chicken. Disappointing.

Fantastic meal last night. The chicken in the curry was SO TENDER and beautifully flavoured, expert chefs indeed! The portions are above generous! Far too much for one sitting, so our curries will be enjoyed again tonight! Also the rice was plentiful, and fabulous colourful pilau its delicious! Well done India Kitchen , if you havent tried them yet then you must ! It's a 10/10 from us, and others must enjoy this exquisite restaurant food. Top marks all round ! X

Delivery time was +2 hrs after being told it would be with us within the hour. Rung twice to be told the delivery man was stuck in traffic. When food arrived, 3 things were missing and food needed re-heating. We phoned again in order to be refunded for these items, to be told that we wouldn’t be getting a refund for the missing items and items and instead we could get them for free the next time we order. We refused to accept this and they put the phone down. Never again! Really disappointed.

Absolute rubbish delivery and food both as it took 1hr 45 minutes to deliver for just a 6-7 minutes drive location. I ordered through Uber my first time ordering from this restaurant and the restaurant does it’s own deliveries the food was tasteless lacking a lot of flavor.Ain’t ever returning to order again. Don’t waste your time.

Asked for 2 chicken curry one with spice and with none ended up getting 2 lamb curry both spicy had to throw it out because of the spice

Food terrible. Missed a quarter of the order. Uncontactable by phone. Stay away unless you want a sub-standard meal and service

Took almost 3 hours for the food to arrive. Called the restaurant 5 times and they blamed the traffic - there was no traffic on a Sunday evening! The food is vile and everything was cold!

Opened up one of the dipping pots - what should have been a mint yoghurt and it actually exploded. It was so gone off and foul that it was fizzing. The tikka masala was probably the worst thing I have ever tasted.

Never ever order from here!!!

No show and when I complained they hung up on me. Also they pretended not to know anything about my food. Must be the worse business in Cardiff DO NOT use them you will be sorry. Wish I had read these reviews before I ordered