Victor C Knight Music Insurance
300 Southbury Rd, Enfield EN1 1TS, United Kingdom
2.5
11 reviews
8 comments
JWXV+PF Enfield, United Kingdom
Location reporting
Claim this location
Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: Close
Sunday: Close
I received a letter from them informing me that my Insurance had not been renewed, and as of that day (a Saturday) it would be illegal for me to drive as I was no longer insured. They would get in touch with me as soon as possible.
They did not.
After many phone calls over the next three days being unanswered, or answered and suddenly cut off, or with promises of being rung back never happening, I was finally told after THREE days of being unable to drive my car that they would be unable to offer me a new policy like the last one - not even for more money.
Their website claims that there will be a reminder from them when the insurance renewal is coming up - this never happened. I was left in the lurch, with no help or assistance, and I had to myself find another insurer.
I consider their behaviour unprofessional and inconsiderate, and would never recommend them to anyone.
22 January 2020.