Insurance 4 Car Hire

What a fantastic service they offer. I have an annual policy and have had to use it on numerous occasions due to incompetent car hire companies, even where the car hire company has clearly charged too much for minor damage. Claim submitted and paid into my bank in under a week! Great work. Recommended!

Go Elsewhere
If you are considering insuring with this company do not. You have been warned. In my opinion their claims service is dubious at best, if not worse. They may be slick at take on but in my view act immorally if there is a claim. I make these comments having been involved in the insurance industry for something like 45 years. I insured with this company for something like fifteen years back to back on an annual policy. I then had my first claim. Entirely my fault. The insurers insisted on receiving a document which in my view had no relevamce whatsoever from the Hire Company. The Hire Company declined and/or refused to provide the document. The insurer refused to deal with my claim. After deploying various arguments which I consider morally irreprehensible and involving my bank the Hire Company very generously returned the excess they had charged me which ended my claim. The insurer ought to have paid that money but did not do so. It is my opinion the insurer engaged in pure claims avoidance and acted contrary to treating the customer faily and FCA Regulations; which I intend taking up with the FCA. I knew what I was doing. You will have to judge if this company deploys these tactics against you will you know what to do.
I now insure with an alternative provider and I suggest you do the same if you want security in the event of a claim

Edit

Easy to use, straightforward t&c and one unique selling point, they will insure a vehicle valued at up to £100k, nobody else does it.

I have held three years of policies and had two claims. I must say that I have had no issues with refunds and their staff have always been helpful.

Professional and very responsive. Paiement was made without delay. 100% recommend Insurance4carhire

The underwriter, AIG, was very persistent in helping me to get the necessary documents from the car hire company to support my claim - different to the usual claim avoidance that insurers do.

Perhaps I wouldn't be so pleased if the car hire company had refused to provide the documents - but they did, eventually, and after that the payment was very quick.

Very poor. They advertise a phone line but in actual fact their claims business is outsourced to Swinton Insurance, who then make you deal only with a chatline. Not great if you have a complex insurance claim, I don't think.

The claim process was fast and easy, it took only 2 business working day to assess the claim and finalise the amount after I submitted the required documents. I am very satisfied with the purchase of this policy, definitely worth it. Strongly recommend!