Pendragon Protect Limited
2 Duncan Cl, Moulton Park Industrial Estate, Northampton NN3 6WL, United Kingdom
5
96 reviews
8 comments
74HC+93 Northampton, United Kingdom
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Monday: 8–18
Tuesday: 8–18
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Saturday: Close
Sunday: Close
Tuesday: 8–18
Wedneasday: 8–18
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Saturday: Close
Sunday: Close
However since i received my diagnoses and contacted my insurence company to make a claim, I've been blown away by the follow up care provided. Not once did i expect a call from my insurence broker, but Adam called to offer his well wishes and any help I may need which was very touching,
Adam followed full process for me, liaising with the insurance company and myself, helping me know what i needed to do and what to expect.
Adam has been so invested my health outcome and my insurance outcome, a genuinely lovely guy, without hesitation, would recommend pendragon!
As a rock climber and winter mountaineering enthusiast this presented Adam with an added challenge when arranging my cover. Its fair to say this was not Adams area of expertise when we met, but the level of work he put in to bringing up his knowledge was incredible so that I could be sure I would be adequately covered. He even discovered holes in the policies that a specific mountaineering insurance broker was offering. All his research and correspondence with the underwriters was made available to me so everything was very transparent and I could be confident that what I was signing up for was suitable for me.
Adam is so thorough because he does not just tell you what the cheapest policy is, he provides advice, and as such it is as important for him to get this right as it is for you to get it right so he can be confident a claim will always be paid providing the information provided to him was correct. The specific mountaineering broker I mentioned did not provide “advice” and as such the hole in the policy they were offering me would have been my responsibility not theirs had I needed to make a claim against it.
My point is, Adam puts in the long hours and does the hard work, his correspondence is exceptional and I am confident we are adequately covered. I must admit going into this process I was expecting an insurance salesman pushing me to make a sale, this could not have been further from the truth. Adam is friendly and professional and only wants you to take on a product when you are fully confident that it is right for you. By the end of the process Adam felt like a mate and I look forward to working with him again throughout life as our needs change.
Thanks again.