Laka Bicycle Insurance

What can I say! They are simply fantastic. I submitted a claim (large!) and within 48 hours the money was in my bank. Their claim process is so simple and easy, with their website so easy to follow. A brilliant example to every other insurance company as to how to do it. Email correspondence is personal and very fast response times. I thoroughly recommend Laka.

Best bike insurance company out there. Their team are friendly and understanding to your situation and the claims process is so painless and easy to complete. I'm so glad I've been with them for the past 2 years, this is exactly how insurance should be like. I recently made a claim and it was sorted within 2 days. No questions asked or further delays.

I've recommended them to many of my friends and family and would highly recommend you to sign up if you're considering! Be sure to look out for a referral link so you get credit towards your cover if you sign up

I cannot rave about Laka enough! I’ve made two claims - the first was last December when I was hit by a truck. My front wheel needed to be replaced, Laka sent me the money for this claim within 48hours and also advised me on a legal advisor who were able to chase the company who owned the truck and get me compensation. Last month the same bike got stolen, and Laka has replaced it with a completely new one. This is honestly the best insurance I have ever paid for and would highly recommend to anyone who owns a bike. I have previously had other bikes stolen in East London over the last few years, and wish I had Laka insurance earlier!

Sadly my electric bike got stolen. However despite being fairly skeptical of insurances I did have it insured. Overall I am pretty shocked with just how great that insurance has been! They were just incredibly helpful, genuine and prompt in working with me to get a replacement bike, they covered the cost of the bike (an exact copy of it just arrived today), my lock and even the lime bike I rented to get home the day mine got stolen. Maybe it's because they are closer to a collective than a normal insurance company but I have never had anything close to as positive an experience when filing a claim on something like this. Hard to recommend enough.

Cannot recommend enough. By far the best experience I have had with any insurance company — it's truly fit for modern cyclists, doesn't feel like they're out to rip you off or catch you out. The whole process is honest, human and what you would hope all insurers would strive for — a system that is there to protect you when things go wrong. Ollie in particular has been a delight to deal with for not one but TWO claims I've had to make recently.

Incredible service and price.

Had my lights stolen from my bike and within two days Laka had arranged for the exact same set to be delivered to me. You cannot fault that.

Customer service team are incredibly polite and responsive, no dreaded insurance process at all! They make it too easy.

Highly recommend

Service was absolutely first-class. Insurance is the kind of thing you never want to use or need but when you have a bad accident and you just want to get riding again and get your bike restored you'll be grateful. Tom and the team at Laka made it absolutely painless. Prompt service and fantastic response, you can tell this is a service run for cyclists, can't recommend highly enough 👍

I cannot speak highly enough of Laka. I purchased a bike earlier in the month and 8 days later it was stolen. Within 48hrs a replacment bike and accessories were ordered and my travel expenses were reimbursed. One week to the day I was back on the road like it never happened.

Easy to sign up, pain-free claim process, fluent communication. All-round top tier insurance providers, second to none.