WOW Interior Design

Wow Interiors has certainly wowed us with our really fantastic new fitted bedroom units. Jack made the whole selection process easy and Matt our fitter worked without a break for three days to produce an amazing result. There was certainly no problems with our first contact call. Jack responded immediately and the whole design and ordering process was extremely quick. We can highly recommend this company.

We were very specific about what we wanted to make the best use of the space we had. During our first meeting with Jack we looked at a variety of options and although what we finally decided on was something that was not the norm it was not an issue, the service really is bespoke. I think the thing i liked about that first meeting was there was no big sales talk. No special offers if you buy now type of thing. We had seen 3 other companies and was fed up with the patter at this point. The fitter Jegor was absolutely excellent. He was so particular about every part of the build. Uneven walls and ceiling caused a few issues but looking at the finished result you would never know. He left everything so clean and tidy and we are delighted with the end result. Would highly recommend this company and I'm sure we will be back to them in the future.

Wow! Fantastic service from start to finish, designing and fitting bespoke wardrobes in a unique space.

Jack's experience shone through as he optimised every inch of space in his design, he talked us through various options and took the time to walk us through previous work. We instantly felt at ease and knew that Jack and the team could deliver the finish we were looking for.

Elliot came to fit the wardrobes, he too was very experienced and his attention to detail was impeccable. Elliot was very polite and considerate, ensuring that everything was left clean and tidy when he left. He is a master of his trade and the finished product is better than we could wished for. We will be in touch again in the future for further projects.

About month ago, a gentleman from WOW visited my house to help with new kitchen. Initially all looked good. He did all the measurements, talked to me and said he will be back with some ideas for new kitchen. In fact he never come back or call living me waiting. Very unprofessional! Since then I got my kitchen design from Vegas Kitchen in Hawkinge. Very disappointed

Great service, communication, great quality product and fitting.

A big thank you to Jack for the design and keeping us informed, and Elliott and Mick (Nick?) for their excellent craftsmanship/doing a great job.

This is the second time we have used Wow and would highly recommend them.

Professional and friendly service from start to finish. Love the result, it's exactly what we had asked for. Really impressed with the fitting of it, all finished to a high standard. We were always kept in the loop with any questions regarding the finish/where would you like the handles to go, which i thought was great and gave it more of a personal feel.
Love it, thank you all!

A fabulous service from start to finish. Jack provided detailed drawings for 3 sets of wardrobes, which arrived ahead of schedule and fitted also on schedule. The fitter, Elliott was professional, polite and with a great eye for detail. Their work exceeded my expectations and I would have no hesitation in recommending them.

We made an appointment for Jack from WOW to visit our home to measure for a dressing room with fitted wardrobes, an airing cupboard and some fitted storage units. He was extremely professional and knowledgeable about the products he sells. It was refreshing not to have to listen to any cringing sales talk, with promises of a one off discount if we sign on the dotted line! The price was higher than we budgeted for, but the products were solid and well made. All in all, we were very happy…

However, things took a turn for the worse when the fitter arrived for the following reasons:

1. He constantly complained about the company, in particular, Jack.
2. He turned up very late every day and used every excuse in the book.
3. One day he didn’t turn up at all.
4. I caught him and his brother smoking out of the window after shutting the bedroom door.
5. They never washed their hand after using the toilet.
6. He had no respect for my privacy.
7. He ran out of time to finish my job but promised to come back when he had time.
8. He was extremely slow.
9. They made so much mess and never cleaned up, the wardrobes were left with sawdust everywhere!

I needed the job finished because my granddaughter was due to stay with us to convalesce after having surgery. So I decided to ask him to do a private job for me thinking he could finish off the WOW wardrobes at the same time. I paid him £500 to buy any materials he needed. Two weeks later, I was still waiting. He would constantly come up with excuses or blaming Jack.

I contacted the office to complain. This was followed by lots of unprofessional phone calls from the fitter asking me (in my opinion, it felt like blackmail or I wouldn’t get the job finished), to send an email retracting my complaint. Then I had to send another email saying I was pleased with him. I did all this because I was desperate to get the job finished in time for my granddaughter to stay.

Eventually, he came back to finish the WOW job, but he never returned to do the private job but walked away with £500 of my money! At no time did I hear from Jack whilst all this was going on, which has left a rather nasty taste in my mouth. Such a shame!

The two stars are for the products only. Unfortunately, due to the unprofessional situation from the moment the fitter turned up, I cannot recommend this company. I may have been unlucky and got a temporary stand in fitter, but after I made a complaint, Jack should’ve made contact personally to sort things out.