Caffi Glas

For me the food, arrived hot, tasted great and was presented nicely. The staff were AMAZING. The Gluten Free chocolate cake was excellent, I have no idea how they managed to get it so light and fluffy. If you've eaten a range of what passes for Gluten Free you'll know what I'm talking about! Also worth a mention - when we arrived with our kids we were immediately given some crayons and pencils with some colouring in for them to do. Downsides : minor for me, the toilets were a bit on the cramped side but there are plenty of other facilities available in the village. At peak times the wait for food/service can be extended but that's to be expected at it's a popular destination.

Total rip off. £14.50 for a tiny bowl of pasta. Food came really quickly but was only luke warm. Service slow. Great views of the village. Pizzas are tiny too. This place used to be great but is now quite disappointing.

Very rude staff especially Steve who clearly didn’t want people in the restaurant. It was full and people were patiently waiting at the entrance when he said you’ll all have to wait outside in the pouring rain because we don’t want you standing in here waiting.
Totally unprofessional and said the same to a family behind us. He was very rude and should learn some manners working in hospitality. Don’t bother going, and go to one of the much nicer cafes in the village. Steve let’s portmeirion down!!!

Was shown a seat with some friends, and told we are only serving drinks and cakes. Which was satisfactory as that was what we required. We waited about 12 minutes to have our order taken, during whilst this time other people were seated, those other people arriving after us were being served first. We complained to a manger to be told give me a chance to respond and will speak to staff., with a heartless apology. The whole experience at this restaurant was appalling. Basic servery is knowing order of customers attending and taking orders. If you have a lot of time to spare, and want poor service, then this is what you get. :(

Asked to wait while they cleaned the table, left waiting even after it was cleaned while staff seemed to be having words with each other. Finally got seated. Staff disappeared came back disappeared sorted out the people waiting to sit down we were still waiting for our order to be taken, 10 minutes or more after we got our table a member of staff took the order from the last people yo be given a table then no staff again and as we got up to leave a member of staff saw us getting up to leave and turned around and went back inside. Bumped into staff who sat us at the table and asked why he served the last people to be seated 10 minutes after us and he didn't respond. Went to see the manager who asked which staff and got what really felt like a basic apology of someone not interested. Spoilt the last part of our afternoon and if I go back again I would not go back to this caffi.

The staff are lovely and whoever previous reviews mention are no longer here.
Chay served us regularly and others were just as helpful and friendly.
The food is really amazing. Best breakfast, pizzas, desserts I’ve had for a while. Cooked to perfection.
Thank you to all of the staff.

We had a really lovely lunch here. Chaitanya served us and was extremely polite and attentive.
The food was delicious, we found the portions to be a good size for the price so found it value for money.
The creamy garlic and chilli prawn toast was incredible, definitely recommend it.
Apologies the photos are with some food eaten already, it looked so good we dived right in before I took the pics!
One thing I missed photographing the lemon tiramisu cheesecake which was fantastic and highly recommended!

Tasty food, both pizza and lamb ragu pasta of decent quality and reasonable (but not generous) portion sizes for lunch. Slightly expensive.