Berwick Jewellers

False valuation given and unprofessional. Valuation for diamond bracelet reads "brilliant cut diamonds" they were actually 8 cut industrial gems, no clarity or colour and was valued at £4500 when it was worth £600. I purchased this bracelet at auction based on their valuation. Untrustworthy, unreliable and ruthless.

Avoid!! I purchased an item from here for my wife as a Christmas present and asked when purchasing the item if I could get a full refund if my wife didn’t like the item. Unfortunately she didn’t like the item and when I returned it I did get a refund but I also was served in an incredibly rude manner and made to feel that I had done wrong!

Also previously took a diamond ring in to sell. Was offered £220 which is disgusting as other jewelers have offered £750 for it!! Completely undervalued so it appears he is either trying to rip people off or doesn’t know what he is talking about!

Unhelpful, rude, terrible service!! I’d give less than 1 star if I could!!

Today I had the most beautiful present bought for me from this shop.I have been here on several occasions to buy presents for family and friends. Always treated with courtesy, professional advice, friendly and helpful customer care and what an amazing selection ! All this on my doorstep in Watton- no need to travel further- brilliant shop.

Lovely shop. Excellent service and always friendly and helpful. Great choice of watches and jewellery at good prices, and will do repairs and watch servicing as well. We use Berwick often and will continue to do so.

Very kind and helpful service. I highly recommend Berwick jewellers.

Took my partners wedding ring to be fixed here. Bought them from here and would highly recommend David. Such a lovely man and been on the high street for many years which is something to be very proud of.

Rude. Unprofessional. I returned at necklace that had been repaired incorrectly. Visit ended with him refusing to correct .

Very pleasant & helpful always look forward to my visits & chats outstanding service thank you