Warren James Jewellers

they don`t do the most important thing--

---Smile --- at the customer when they walk in

Been in there Four times same two sales assistants woman serve me on different occasions red hair an dark hair glasses but they find it hard to give smile to you, more like they are in some trance or pain when speak to you.
One other lady was the complete opposite very helpful one time she served me) spent few hundred on items but -

Overall not impressed with them woman there.

I am aware that some people find it difficult to smile for X number of reasons. May be it is ok to be rude if customer is irritating. But I don't think it is ok for them to be rude if I ask a plain question in relation to a product. I bought a chain but wanted to know the weight on which she replied pathetically "I don't know" followed by a question "are you not gonna buy anything" although I had no idea why that question was relevant. Ridiculous service

I do not recommend this company to anyone. employees do not even know the ring sizes, I do not want to talk about customer service. all they care about is making sales.

Impeccable customer service, absolutely refreshing. First time customer,, I will be returning and recommending

(Translated by Google) Approx

(Original)
Ok

Every time I’ve gone in here I have received nothing but genuine kindness and staff that are eager to help. Today they remained open a bit later to let people purchase jewellery. And they were so nice about it too. There was no sense of irritation or anger about it. It’s probably not something they will always do which is understandable, but it just showed what great staff they have.

Lovely shop. Beautiful jewellery at affordable prices. Excellent and friendly customer service. I will highly recommend.

Amazing service.Very kind .Thank you Ladies❤🌷