Hirji Lakha & Bros

Low quality goods and no honouring of their warranty when something goes wrong, salespeople are friendly when selling you the goods however.

Avoid this place, we're out of pocket as they refuse to honour the warranty within 3 months of a purchase, plenty more reputable shops are close by.

They also say they do not take credit cards so you have no protection when they refuse to help within warranty period.

The only jewellers we’ve gone to for c.40yrs. Whatever the occasion, HL have the chicest design pieces, premium quality jewellery with the and finest finishing. We’re always 100% satisfied with whatever we purchase, and now the next generation only want to go to HL for anything gold or diamond! Exceptional customer service always, Shilpaben always friendly and able to show us items based on our preferences. Only recently, went to give something in for repair, and walked out with 3 pairs of diamond earrings…how could you not?!?! They were all too good to choose between! Since, we’ve received lots of compliments from friends and family :) You’ll not find the range, design, quality and excellent service anywhere, and that’s guaranteed!

Shilpa, Jay and the team are truly one of a kind. They made the process of selecting and purchasing an engagement ring such a delight. The sales technique was that of a friendly conversation to ensure I had selected what I wished for rather than pushing towards an outcome. It was a pleasurable experience and I am proud to say that I will be returning for future jewellery purchases also. Highly recommend!

Great customer service, Shilpa helped us with all the information that we needed n gave us a great buying experience. The other sales person was also very helpful and patient with us, giving us all these information n showing us different products.
I even told Shilpa that I will be going to other shops to check out similar items n she did not mind that even a bit n in fact told me what to look for when buying rings and said it would be a complete experience to go n check out other places as well and that they were always happy to welcome us if we went back.
Happy with the purchase and great customer service. Will be going there again. 5 stars.

There is only one jeweller to consider when it comes to buying authentic Indian jewellery and diamonds. We’ve been shopping here for years and no matter if you look elsewhere to see the styles available, you’ll always still purchase from here. They have it all Quality, craftsmanship and design.

Shilpa and the staff were extremely friendly and knowledgeable, the service provided was excellent. The Jewelry range was vast and the pieces all elegant.

We was able to take our time in choosing the pieces and was offered advise on the selection according to our taste and needs.

We would highly recommend Hirji Lakha & Bros if you are looking for that personal touch and fulfilling experience.

I was lucky enough that my fiancé purchased my engagement ring here and introduced me to Shilpa, Jay and their wonderful team. The whole experience with them, from their incredible knowledge to their welcoming and warmth, has been incredible. When looking to buy our wedding bands, there was no question that we would be returning to purchase them from the team. I highly recommend visiting!

I went to purchase a birthday present for my daughter and having worked in retail I know about customer service. The staff were very attentive and Shilpa offered excellent service, came away buying more than I wanted to.