Michael Lynes

A one star rating for this place is generous. Avoid this establishment. My daughter took my Cartier watch to this shop this week and asked if the owner would look at the watch as it is not currently working. After being made to wait over an hour for the watch to be looked at, the shop assistant returned it to my daughter and charged her £10 for a new battery. The watch still did not work. Neither the owner or the assistant explained to my daughter that the watch was still not working. Instead they handed it back to her STILL NOT WORKING and made her pay £10 for nothing. They didn't even bother to provide any advice on what steps my daughter could take to have the watch properly fixed. They simply took advantage of the fact that my daughter was young. So for that, you receive this poor rating.

My wife wanted to add stones to her engagement ring to celebrate beating breast cancer. Micheal proffered great advice throughout on design and stones to use, ordered in gems for my wife to compare colours and produced a stunning piece of jewelry that delighted my wife at a price that delighted me. Thoroughly recomended.

Visited this shop for the first time today, as we were visiting Witney,for the first time also. Stunning range of jewellery in the windows, and more inside. Very helpful and knowledgeable staff, a joy to purchase from!

Very unfriendly. A lady blocking my way whose stance was tantamount to that of a bouncer and then barely a hello from the owner. A lesson in costumer service is urgently required.

Incredibly rude and arrogant owner. nothing more than a glorified shopkeeper. Lost sale, lost customer and most importantly, lost recommendation.

Me and my fiancee went in looking for wedding rings (after successfully buying an incredible platinum engagement ring with three diamonds two years ago), we were dealt with by a shop assistant who was fantastic. He talked through all the materials and asked all the right questions, we finished with a plain platinum band for my fiancee and I found the perfect titanium ring. Excellent service, we never felt rushed and he wasn't pushy at all. Really chuffed with the all three rings, at an excellent price. I can only recommend for buying rings.

We used Michael Lynes on a previous occasion to purchase our wedding rings and returned recently to buy an eternity ring. The level of expertise and professionalism was exceptionally high and Michael ensured that the whole experience was a memorable one. We would highly recommend. Thank you Michael.

Stay clear if Michael Lynes in Witney.
We took an antique ring in there, they butchered it...had my wife in tears there and then. When we said the dainty gold had gone (1920’s period) and a thick band was added, they asked me to leave the shop!
Horrid place and no skill or empathy for family jewellery.