Sarah Layton Jewellers
71 King St, Whalley, Clitheroe BB7 9SW, United Kingdom
4.6
28 reviews
8 comments
RHCV+R6 Clitheroe, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
The staff were lovely and Sue helped us choose something beautiful that worked in our budget. They resized the ring in an hour so it was ready to take away that day. We were also offered complimentary drinks and, lucky for us, they had a special discount on with it being the Jubilee weekend!
After wearing my ring for a few weeks, it felt like it needed to be a bit smaller. We're based in Sheffield and getting over to Whalley is tricky but they were really accommodating. I got in touch with Sue and arranged to send my ring via special delivery. They let me know as soon as they received it and returned it special delivery too, free of charge. The only downside is that I happen to chose the week the jeweller went away so it took a bit longer than expected but it's the summer holidays and these things are to be expected.
We'd definitely recommend to anyone looking for fine jewellery for all occasions. There was plenty of range and the service was perfect.
Thank you!
My purchases were made over the phone and what really stands out is this company's customer service which always feels bespoke and personal from start to finish.
Even though I live in the South-East (and near London), SLJ will ALWAYS be my first port of call for future enquiries and purchases. This is what a customer services company should be like - outstanding in every way! When I'm next in Lancashire, I'll be sure to visit the shop in person - get the kettle on Leanne!