Kelly helped me swap my ring because the stone was loose. It’s gonna take up to two weeks but I don’t mind. She was so nice and so helpful and really cared about the problem. Shout to Kelly for the great customer service!
Paul White197 days ago
Seemed like a nice store but still waiting for the follow up call they promised
Sarah Mills288 days ago
They didn't have what I was looking for, but they gave information on where it was in stock and how I could get the item I wanted online and otherwise.
Jacqui Geen1 year ago
always very attentive & good service
Raymond Wood2 years ago
Staff are very friendly and helpful and did not rush you purchased what i was looking for
N Powell2 years ago
Wed 10th Nov 2021… I went to find a special charm, as my mum had just passed away, the sales assistant was so spot on and found a selection of charms that suited my requirements without being overwhelming. She didn’t point the usual mum charms, I am so please with the final choice…. It now hanging on my necklace. Thank you for making a tough day a happy one.
Michelle Woodman2 years ago
Decided to visit the shop in Ashford so our daughter could choose her Christmas present. However the staff decided to close early.
Nathalie Loveitliveitmakeityours2 years ago
A really lovely store. The sales assistant who helped us was very nice. She took time to help us choose items, was very patient as we took a while, and found sale items for us. No hard upsell just a genuinely nice shopping experience.
