Hi visited the ealing branch, great customer service from Josh, took 3 links out of my tudor black bay. Done the adjustment quick and was super professional.
Sam Yelland317 days ago
H Samuels are very good shop with great customer service with any one who enters no complaints all the times I have been in there You will see Me soon in the Exeter branch I will believe the London staff is just as good & friendly
Greta Monkeviciute1 year ago
I approached H.Samuels in Ealing to get my grandmother's ring repaired. I cannot recommend and thank Lucy enough. I believe she is the store manager. Lucy has gone above and beyond to help and support me with my issues. The communication has been excellent and I felt at ease leaving my grandmothers ring with Lucy. Thank you for all your help, truly appreciate it!
PHG !1 year ago
Good service here even though it is a small shop it has good sales too and generally carries a good breadth of stock
B R1 year ago
I had a faulty necklace which I took back to the Ealing branch. The supervisor Sanaldi and his colleague Samina were extremely helpful and understanding. I would highly recommend you to their customer service.
Sam Green2 years ago
Great customer service! My husband and I have visited the store several times to either view or buy items. On each occasion we have been served by Barry. He is consistently helpful and courteous, and very knowledgeable about the products and available services. Barry has always shared information on promotions and savings to ensure we get the best deal on our purchase. Thank you!
Nick H2 years ago
Very good service only thing was one girl on till doing something without looking up but overall very 👍
Kayla Haibe2 years ago
Absolutely excellent service with a smile, will definitely be back
