F.Hinds the Jewellers
16, Guildhall Centre, Market Square, Stafford ST16 2BB, United Kingdom
4.8
115 reviews
8 comments
RV4J+WV Stafford, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 11–16
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: 11–16
March brought an engagement ring
No call when it was ready I had to chase, eventually picked it up 36 hrs it broke in half.
I took two other rings to be made bigger,again no call to say they were ready collected got home and a diamond missing.Took it back,3weeks later no call .I chased them and they lost it, they eventually found it
Went ba
We
We went in the Stafford store 12 weeks prior to our wedding and ordered our wedding bands coming to £900 total, got told mine could take 8 weeks, which was fine as we left the extra time.
I rang after 7 weeks and asked for an update- they'd taken our money but hadn't actually ordered my ring, causing me stress, still now 3 weeks until our wedding. Nowhere else has enough time to order this 18ct wishbone ring, they said they will reorder and "hopefully it will be here in time, if not you can borrow a plain band for the day" offered me a measly £50 store credit, I said I can't buy anything there for that amount I want £50 off my order, they refused.
I'm now in the lead up to my wedding stressed out that I'll be "borrowing" a ring nothing like the one I've ordered and so won't be getting those special up close photos on my big day, of a ring that's not mine.
Wish we went elsewhere.