Rowen Jewellers

This is a truly lovely jewelers. You enter the compact shop and your eyes are drawn to the splendid displays of jewellery. The ladies give you a warm welcome and attend to your needs with a smile and give you time to really look at all the delights this Aladdin's cave has to offer; you will not be disappointed.

I am disgusted in you're company. You have sold my son a gold ring. 200.00 it has cost him. However. On closer inspection there is no hallmark on the ring. The ring is worthless. All you offered him was an exchange. He doesn't want anything else. U should be made to give him his money back. I will be reporting you to trading standards. Thanks for ripping him off!!!

My mum had a fall and had to have my Granny's rings cut off. We didn't think one of them could be repaired but gave it a try anyway. I had seen recommendations for Rowen's, and when I popped in I wasn't disappointed! Lovely man with great customer service. He asked questions to make sure I was happy with what he was going to do, gave me a price and a time they would be ready. He told me they'd look like new when he was finished with them (the engagement ring was in desperate need of a clean). Picked them up yesterday, the day he said they would be ready, and was over the moon with the job he'd done! They both looked amazing, fully fixed and shining like new. My mum was extremely happy so thank you very much for a wonderful job done.

Horrible service! DO NOT USE!!! I took 3 watches in for new batteries, one was a limited edition so in passing asked that extra care be taken with that one. Returning the followind day to collect and found he had refused to do any of the work at all claiming that me asking him to be carefull with one put "to much pressure on him" (being carefull is you job matey) so as far as he was concerned that was enough to refuse my business all together. His attitude was one of a man who cares little for repeat business or gaining any new business. i appreciate that he makes very little money on watch batteries but this had burned any future business i may have had with him and certainly will be recomending people go else where if they want any form of customer satisfaction.

Excellent independent jewellers who provide great advice and personal service.
Repairs undertaken and a great range of jewellery, accessories and gifts.

Helpful, friendly and knowledgeable staff. Good for repair work. Carry a nice, good stock of items.

I went into the shop for a new battery for my watch (last year) and the gentleman told me I didn’t need one as the little winder had accidentally been pulled out, just needed pushing back in... so thank you so much for your honesty, could have sold me a new battery. Now I do need a new battery 😁

Had 4 items of jewellery to be repaired - my engagement ring snapped, a sapphire was missing from my eternity ring, my signet ring was twisted and I had lost one of my bands on my russian wedding ring. All fixed - like new - very reasonably priced. Excellent service