Clock House Grill

I use this place a lot, however have just had such a disappointing experience I sadly won't be using again. I placed an order, 2 items were correct. I also asked for a mixed kebab with rice rather than pitta and with garlic sauce. I got the most unappetising dry kebab in pitta i have ever seen. I called and was advised they couldn't do it with rice as there is an additional charge. I said usually a place phones a customer and tells them so they can change the order or are aware. They said they're too busy to call, so just send out what they think or what is standard on the menu! They also claimed there was no request for garlic sauce, even though I ticked this option. My issue isn't with the order being incorrect, its the attitude and the way they dealt with it. Sad to have to stop using as the food is usually perfect, but customer service is important to me and they obviously don't particularly care about happy customers.

£9.50 for a large kebab? So expensive it's not funny. Grotty dirty shop. Rang up so I didnt have to wait told me 10 mins, turned up only to have to wait another 10 mins. Never going back.

Delivery was quick and the food was delicious. I 100% recommend this shop if you are looking for cheap and tasty kebab. Worth every penny

Was starving so decided to order from here ,worst mistake, I felt like crying ,you know when you look forward to something so much but end up disappointed this kebab shop will do that to you

I went there so many times the people are so kind and have such good food and the wait will be worth it trust me they have the best kebabs in beckenham

Very friendly staff member and top notch food

Excellent !
Very friendly staff
Strongly recommended !
Est in available
2 tables capacity

ordered a quarter pounder and cheesy chips which cost me £9 and the cheese was rubbery and didn’t taste of anything and the burger was dry with no flavour, i also found a curly black hair in my chips, friendly service but the food quality was poor