Ramsbottom Kitchen Company
21 Union St, Ramsbottom, Bury BL0 9AN, United Kingdom
4.5
35 reviews
8 comments
JMXM+48 Bury, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–16
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 10–16
Sunday: Close
I was dreading the rip out day but there was no need to worry everything went as planned with no issues at all .Tradesmen, Kitchen units and appliances arrived in a scheduled order and the kitchen was completed on time.
All the tradesmen from plasterer to plumber, electricians to fitters did an excellent job and were always very punctual, polite and courteous.
I am extremely pleased with my new kitchen and would have no hesitation to recommend this company to anyone thinking of buying a new kitchen .
The problems with Ramsbottom Kitchens comes with its after sales care. It felt like as soon as we'd made payment, the wheels started to fall off.
Our kitchen fit began in the last week of April and we received our final part in the last week of July. Not great at all. It felt like pushing water up hill at times trying to find out when things were going to be sorted.
We had two room measurings done, one on the initial consultation and one a couple of weeks before the fit. It was therefore a surprise to find that two units were not compatible with the shape of our room. That meant new units had to be made and pushed our completion date back. Ramsbottom Kitchens dealt with the issue quickly but it felt very avoidable.
The delay meant that it felt as though we were being squeezed in when the company's busy fitters had a spare moment. The communication of when work was going to happen was quite poor. It required us chasing them which felt like the wrong was round.
The fitters were really friendly and capable. I wouldn't hesitate to use them again.
We were left waiting for a cutlery tray for 8 weeks, which isn't the end of the world but became a source of frustration. This was topped off by it eventually being delivered to a house on a different street altogether.
It's difficult to say whether or not I'd recommend Ramsbottom Kitchens. The kitchen they've supplied and fitted is top notch but it shouldn't have taken so long to complete.