Howdens – Acton

Zara (and the rest of the team) are ABSOLUTELY amazing. I love my kitchen and the design. Customer service has been amazing from start to finish. I cannot recommend this branch of Howdens enough. They are all so helpful, so friendly and super professional.

Great experience kitchen buying experience . We worked with Sarah Tilley, she was friendly, accommodating, patient and extremely easy to work with. Couldn’t recommend her enough. If you are in the market for a new kitchen, don’t hesitate to give this lovely lady a ring.

We've just had a new kitchen from Howdens Acton installed and the process from start to finish has been brilliant. With her in depth knowledge and expertise of the numerous kitchen styles and storage options, Zara helped design our new space to maximise its' efficiency and as we moved into the buying and delivery stage, she was always on hand to ensure last minute changes were incorporated and any issues were resolved.
Thank you to Zara and the Howdens team at Acton

We have put in multiple kitchens in our lifetime and have NEVER had such a poor experience in terms of either the designer or the installer but it is a complete rubbish job. The oven was installed off-centre of the extractor fan, the white cabinet boxes show behind the misaligned cabinetry, the washing machine panel does not fit and has broken off, the sink is positioned over a small cabinet, when I had asked for a large sink, the original extractor fan worked perfectly and did not need to be replaced (but was taken down and a new fan was spec'd and purchased needlessly). The appliances are all at different heights and depths. It is honest a dog's breakfast and we can send picture to show all if needed. The company which installed was called Top Coat Decorators (TCD Group) - Albert and Joel. We have so many other issues to fix in conjunction with work they have done but at minimum Howden's should be aware of this poor workmanship.

I'm really shocked from the attuite of the manager ,I asked to book an appointment for a consultation and I was told that I'm welcome to come but the manager is snot sure if he can help me .very weird and unprofessional .
will never recommend them to my clients

I don’t understand how these people doing business, made enquire once never got back to me. Called them several times left massages and nothing. Good luck with them.

Rudest staff ever. The woman at the reception was truly awful. I wouldn't go any where near this shop. I found what I wanted from an independent and customer-service friendly shop.

My partner and I recently moved into a new flat and discovered that our Lamona oven bulb glass cover was broken. I called up Howdens Acton, who informed me that the oven model is no longer in production. Despite this, they still managed to track the glass cover down, ordered it in, and gave it to us free of charge. Their communication was excellent throughout, and the Acton staff were very helpful and friendly to deal with. This was exceptional service, and we will definitely go back to them in the future.