Fox Kitchens
1 High St, Settle BD24 9EX, United Kingdom
5
18 reviews
8 comments
3P9F+2P Settle, United Kingdom
Location reporting
Claim this location
Monday: 9–16
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
Tuesday: 9–16
Wedneasday: 9–16
Thursday: 9–16
Friday: 9–16
Saturday: Close
Sunday: Close
Customer service played a big part in deciding which company I would choose to supply my new kitchen and I have no regrets in choosing Fox Kitchens. Kevin showed real passion from start to end - he was genuinely interested in ensuring that we got the optimum kitchen in the space available, whilst remaining commercially competitive to other local and national kitchen suppliers.
A massive tick for me is that there was no hard sale from Fox Kitchens, and as a result I was able to review everything in my own time without feeling pressured to make a decision - a breath of fresh air compared to other suppliers I approached.
I would highly recommend Kevin and his team at Fox Kitchens.
We had so many ideas about what we wanted which made it hard to make any decisions, especially when it was only a small space that we had to work with. We visited the showroom and Kev made a visual design to help us see what our ideas would look like with the space we had.
He amended the plan as we looked at different things in the showroom and the brochures that were there. This really helped as we saw the kitchen being put together as we made decisions.
Kev visited our house to get the measurements so he could finalise the kitchen design. He provided professional guidance and suggestions along the way to best utilise the small space we had.
We were really happy with the service as when the first lockdown happened, were were kept in constant contact with updates and reassurance. When we were given the green light to get the kitchen delivered, Alex contacted us to arrange this.
Alex was professional and extremely mindful of the restrictions that were in place at the time. As I was working from home I was notified of any times that he may need to make a lot of noise when fitting the kitchen.
The quality and the finish of the kitchen is to a very high standard and is exactly what we planned and was looking for.
Alex went over and above and made use of the spare materials to make a bespoke shelf in one of the units. This works as extra storage which was a priority for us.
Carl & Ann Ramsden
The only issue we had was with the company supplying new equipment, cooker oven, extractor fan, hob and fridge. Their delivery service was truly appalling, delivering the wrong equipment and smashing a lampshade during one delivery.
But Kevin and Harriet managed to sort them out for us and even got us compensation for the damage they created.
We would throughly recommend Fox Kitchens.
From the first time we went into the Fox Kitchens showroom until the completion of the project, Harriet and Kev in particular, have been totally professional and provided a superb service which shows in the finished project.
Kev listened to our ideas, modified them where his experience told him they could be improved, consulted with us at each stage of the crucial planning process, and the resultant plans were spot on. The modifications were details we wouldn't have thought of, but the plans were exactly what we wanted. Harriet was most helpful in choosing the unit style and the worktops, and they were always conscious of our budget, but this did not compromise on quality. The Second Nature units and Antolini work surfaces are superbly built but at a reasonable price which is competitive with national companies. What sets Fox Kitchens apart, and why we would unreservedly recommend them, is the personal service, the attention to detail which they provided and the first class workmanship.
Kev, who is a joiner, coordinated the other trades, builder, electrician, plumber, worktop and decorator. They all were excellent tradespeople and totally professional. Kev also advised us on building regulations procedures and with the builder's expertise this was all completed very smoothly.
During the month long project, all the trades worked hard, efficiently and cleanly to transform what was a dark dull kitchen into a bright living kitchen which is stunning and which we absolutely love.
The builder, plasterer and electrician did an excellent job in completing the first fix, which nobody sees. Craig (who is also a joiner) and Kev's craftsmanship came to the fore when they fitted the kitchen and it is admired by everybody who has seen it.