Wren Kitchens

I visited Wren Kitchens in Orpington for an initial meeting to discuss my needs and to obtain a quote. The Designer I worked with Zoe, was greta and listened to what i wanted as well as fitting to my requirements.
I managed to get my finished kitchen at a great price due to Bank Holiday weekend specials and a great looking, quality kitchen. The price was extremely competitive. I had my own fitter complete the kitchen as they were doing other work to the property. Am very happy with the finished item. Would highly recommend and use again.

We chose Wren due to our budget. Eden was our kitchen designer, very helpful and professional. The kitchen arrived on time. We had a few damaged doors, but they were quickly replaced. Downside...tried to use the app to order replacement without success, so had to call helpline and lines were very busy. We used an independent fitter to instal the kitchen as Wren quote was very high. But the kitchen looks amazing. We would recommend Wren.

Very Happy clients indeed. Russell @ the store did a fabulous job in designing what we had in our heads into what looked on paper to be a superb kitchen. Gave us space when we needed, and supported us throughout the design and the implementation. Customer care was attentive and responsive when one of the doors was slightly damaged. What is always a stress, this kitchen remodel and fit experience was first class. The fitter did a superb job in the kitchen and that I think will last for many years to come. Highly recommend this branch, the fitter, and certainly Russell for all their hard work in this success.

The service we received from wren from start to finish was great. They designed and supplied our kitchen. We fitted it ourselves. They were helpful, professional and kept us updated on progress throughout. Really pleased with the look and quality of the units. Would highly recommend them.

I would not give any stars if this was an option!

Going with Wren is possibly one of the biggest mistakes I have made. The start of our install took place in November 2021. Nearly a year later after using one of their approved fitters, we are still having issues with service. There has been relentless amount of damaged parts, clearences and disruption to family life. I cannot recall how many long calls i've had with customer services and their resolution teams. We have had to fully project manage the fitter and Wren in order to get to an acceptable finish which is not what you pay for.

PLEASE STAY CLEAR OF WREN!!!!

We were really impressed with the service from Wren from start to finish. Simon Bowers was our designer and first port of call. He returned emails quickly and things was too much trouble. There was no hard sell at the planning stage, it was very relaxed, helpful and based around what we wanted. The price was very competitive we felt. Communication at each stage was excellent, we received lots of update and confirmation emails and phone calls. We were even offered an earlier delivery day as the date got nearer. Units were delivered with plenty of notice and clearly labelled with a very detailed installation plan for our carpenter to follow. Some units were damaged in transit but the delivery team spotted this, reported it and we had a call within a day arranging replacement and re-delivery. We're very happy with our kitchen and utility.

They’re only nice after getting you to sign contract. The quality of the cupboards was that similar or less to B&Q but more expensive. The backsplash was not installed correctly and Was not corrected after I had made a complaint. Everything conveniently starts to break after one year for which the warranty does not cover despite saying “5 year warranty” or “10 year warranty”. Customer service was unhelpful and takes a while to respond. I would not recommend.

We love our new kitchen from Wren. Our kitchen designer was very knowledgeable and helped us design our dream kitchen within our budget. Some of the units did arrive damanged, however this was rectified incredibly easilly and quickly. We would definately recommend Wren Kitchens