Sarah Jane Kitchens Ltd
1 Regent St, Stonehouse GL10 2AA, United Kingdom
5
16 reviews
8 comments
PPW9+42 Stonehouse, United Kingdom
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Monday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–13
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–13
Sunday: Close
Kitchen was paper midrange much better quality than the magnets 20yr old one it replaced.
Very pleased indeed.
Sarah Jayne Kitchens designed and supplied our kitchen. Alaisdair (the designer) listened to our ideas, provided some good suggestions and produced a design we were very happy with.
The kitchen was delivered on time and then fitted by Andy (who was recommended by Sarah Jayne). Andy did a great job and we were very happy with his work.
As to be expected with a complex project there were a number of small issues that Andy and Sarah (the owner) resolved in good time through liaison with the manufacturer.
The kitchen doors were manufactured by a company called Andoras Kitchens who manufacture under the Kitchencraft and Aisling brands and are a sister company of U form kitchens. They supply a lot of the independent kitchen companies.
In addition to the minor issues there was an issue with the fit of two curved doors (I believe they were a new product) which did not fit correctly. The route cause of the issue was due to the manufacture of the doors.
Andy and Sarah Jayne informed us of the issue with doors (we were on holiday for the last week of the fit) and liaised with the manufacturer to get the issue sorted. Resolving the issue was complicated but both Andy and Sarah Jayne acted very professionally to resolve the problem to my satisfaction.
Things often go wrong in complex projects and the mark of a good company is how they resolve them. Andy, Sarah and Andoras were open and honest throughout and I was never in doubt they would resolve the issue. Although I had some frustrations with the manufacturer, Sarah and Andy were excellent throughout.
I would strongly recommend using Sarah Jayne, and Andy. Despite my frustrations at times with Andoras I would also recommend them, they produce a good quality product and were eventually able to resolve the issues.