Worktop Express - Harlow
West Point Business Park (Units, 1 & 2 West Rd, Harlow CM20 2BU, United Kingdom
4.4
88 reviews
8 comments
Q4J8+XJ Harlow, United Kingdom
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Monday: 9–17
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Tuesday: 9–17
Wedneasday: 9–17
Thursday: 9–17
Friday: 9–17
Saturday: 9–17
Sunday: Close
Unfortunately the solid worktops arrived with scratches all over them and we only realised when they were cut and installed by our kitchen fitters.
Shockingly Worktops Express refused to take any responsibility for delivering damaged goods, suggesting sanding them down in order to remove the scratches.
Apparently this is written in the small print of their website but their sales team didn't mention this when they gave us the installation instructions. A real shame....Not happy. :(
The gentleman who served us, followed up our visit with multiple quotes via email within a few hours, and went out of his way to call us a number of times to get our thoughts and see if he could help us make a decision.