Trevi Home

I bought an ex-display kitchen from the director of Trevi Home. The kitchen was delivered in January 2020. The kitchen I bought included two specific items which were not originally on display, a Corian top for a kitchen island and an an ex-display Miele fridge. The Corian top delivered to me was the wrong size, 400mm shorter than agreed in writing, and useless for its intended purpose. The director was not willing to replace it. The Miele fridge delivered is unfit for use. It has corrosion and rust at the back; it was filthy, dented and damaged. The rust and corrosion, according to the director, is precisely "normal". My attempts to have the situation partially rectified, by asking for either the top or the fridge to be replaced or refunded, have been ignored. There has been no apology. The director is no longer responding to messages. Future potential customers of this firm may wish to take note of my experience.

Had some problems with communication once reopened after initial Covid lockdown but once this was reestablished things have gone really well.
Beautiful and wide ranging displays in shop and wide range of suppliers.
Prices on many items surprisingly competitive.
Great quality of work.
Considerate and tidy fitters.
Excellent project management from Adel.
Cannot fault finished bathroom, fully tiled walls, installation of shower, toilet, basin, radiator, cabinet and preparation of floor with considerable moving of plumbing.
Would have been 5 stars if not for Covid but I guess it caused problems for all of us.

Adel and Co when we brought the kitchen were more than helpful and the price was spot on. The problem lies that it took 18 months to replace a faulty corner unit and when speaking to Adel many times plus 8 what's app messages in which i only had one reply he promised his installers would come round to rectify the problem. The replacement insides did arrive but had to find at my cost someone to install correctly although asking 3 times. The price was nice but service sub par. Unit now installed correctly, kitchen is good. I will say they used unused granite from kitchen tops and used as window tops. I would give 5 stars but after market and 18 month delay takes away stars.

I was charged a ridiculous price for such shoddy work, trevi also fitted a boiler and cylinder, I have now been told by the manufacturer, it’s all been installed incorrectly . Adel, and fitters are all being reported, to remove the installers certification, and to stop safety certificates being issued incorrectly ,and a court case will be forthcoming.I now have costs to correct all the faults, and make my home safe once more, all of this while battling serious health issues. Disgusting.
Do not touch them.

Spent 20k on a kitchen which was fitted AWFULLY, clearly the fitters are out sourced with little professionalism and not qualified for the quality of kitchen they were fitting.

Adel was having money issues and was desperate to be paid, pushy, aggressive and very unprofessional.

Extractor and dishwasher panel mysteriously went missing from my property after I raised my concerns about the fitting.

STAY AWAY FROM TREVI AND ADEL.

Walat helped us choose a shower toilet. He was knowledgeable, helpful, communicated promptly and followed up to make sure that our delivery was all fine. Thank you 👍

Great service from start to finish. Communication throughout was first class - from Leia who helped with the design of our bathroom to the team who fitted it and Adel who checked in every day to see that it was going to plan. And not forgetting the great quality fittings. We would highly recommend Trevi

Leia, Ali, Adel and the installers, were brilliant in coming to the rescue of our broken toilet pan ;-) Leia was very communicative throughout the process and couldn't have been more helpful ! A credit to Trevi.
Thanks guys, much appreciated, Keith