Le Creuset - East Midlands

Very friendly member of staff. She gave sound advice helping us to make a selection appropriate to our requirements. Can recommend this particular store for the purchase of Le Creuset products. Good saving on high street prices.

We went in the shop on Saturday and service was perfect ,but when we got home we noticed that an item was faulty.so I phoned up and they were very nice on the phone and told us to bring the item back ,which we did this morning (Sunday) all was well except for a man who spoke to me in a very discusting manner.this upset my wife.he was trying to imply that we had damaged the item and was making us out to be dishonest !.
It won't stop me from going in to the shop.
But I will find a way of taking this further as he should not be allowed to speak to people way he did ........I'm not having it !

Friendly and helpful staff. COVID restrictions mean max of 7 people (including staff) allowed in shop currently.

Execelt shop, had a lot of great help from staff and they were very polite.. Will definitely visit again.

Great shop immaculate and great products

We have been to over 5 Le Creuset stores and this one is filled with friendly staff. Andrew, in particular, was extremely patient and also knowledgeable about the products. He gave us many helpful advices and only then I knew how I should have cooked with my casserole. Thank you Andrew! 😉😉

The whole time I was in the store the two women were gossiping , so much so they didn't stop for breath. I wanted to ask them to check stock of a giant Volcano Capuccino cup but felt uncomfortable asking as they were being so ignorant. 19.00 21 04 21.

First class customer service