Hains & Lewis Solicitors - Haverfordwest

Great results and a professional service. Dan Lewis and the team are very easy to work with. They take all the stress out of the process and deliver an open honest value for money service. Highly recommend using them.

They have great solictors and everyone is very poilte and helpful

Original review removed due to being threatened with legal action even though it is my belief that my review was an open, honest and factual account!

We used Haines and Lewis for the purchasing of our first house. The initial dealings with them was smooth running and the purchasing went through with minimal issue.

The main pain and suffering started when we explained to them that we had two Help To Buy ISA which allowed you to receive a government cashback for first time buyers.

Once the house was completed we chased, to which we were sent paperwork to fill out and then send back. After 4 months of no response to emails, or voicemails I made an official complaint. From this my initial solicitor called me to discuss the situation to which she started talking about the WRONG THING. I had to explain why she was calling me!! I was then informed that it was too late to apply for the grant scheme and there was nothing they could do further. There is only one employee that deals with these typed of mortgages and my initial solicitor was not the correct one. THIS IS APPAULING that only one employee across all branches deal with this, and obviously no other conveyancers even have knowledge of the processes!

After a few weeks after my initial complaint (4 months of chasing and being ignored!) I managed to gain compensation for the money we lost due to this.

This company was engaged to deal with the estate of my relative. They were negligent in wiring the funds to my account and put the incorrect account number in the account number field, hence the funds were lost. After 20 days of trying to liaise with the specific solicitor and getting no where, I realized I had to write to the practice manager. he IMMEDIATELY rectified the issue and sent a very nice apology email.

Excellent, professional, and friendly team.
I would highly recommend Chris Taylor .

Very bad experience,would never use again if they were the only solicitors left in the country 👎

Very clean and tidy and staff were very proffessional