Harrison Clark Rickerbys Solicitors
Ellenborough House, Wellington St, Cheltenham GL50 1YD, United Kingdom
3.4
21 reviews
8 comments
VWWG+V3 Cheltenham, United Kingdom
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Monday: 8–17
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
Tuesday: 8–17
Wedneasday: 8–17
Thursday: 8–17
Friday: 8–17
Saturday: Close
Sunday: Close
What is already a painful process was made even more difficult by the individual (I will not name names) from this firm. He was arrogant, rude towards family members (bringing one to tears), invariably unresponsive, and on several occasions we did not trust his advice and indeed had to take independent advice which went against his.
To rub salt in the wound, his final bill was extortionate and completely above average value.
Similar to many of the other reviews, we will certainly never use this firm again and would urge others to avoid too.
This firm have bullied and harassed us for nearly a year due to a conveyancing mistake that they made and then tried to blame on us, the paying customer. The Legal Ombudsman have found them to be in the wrong but HCR Law will still receive no consequence for the initial wrong or the subsequent handling of the fallout they caused.
The stress, heartache, financial and emotional turmoil this firm thought was acceptable to put us through is deplorable.
I will never use HCR Law for any legal matter ever again.
You have been warned.
NB
The initial complaint lay with the Worcester Branch but the Cheltenham Branch also were involved.
My partner is now of a frail disposition both mentally and physically which this firm has and will not take into consideration. This has been shown by their treatment towards my partner.
Avoid this Cheltenham firm with their motto 'Passion for people' emblazoned across their reception area. (What an insult!) You have been warned by me and other reviewers.