Would rate less if I could. The woman who dealt with my case had a very nonchalant attitude and I was left hanging way past my hearing date. When I asked her why they hadnt been in contact I didnt get an explanation or an apology. I would not recommend this law firm to anyone. They have a lot of improving to do.
Rhian Jones
I have been assisted by Ismail & Co over the past two years and I have found them to be both professional and supportive though out. Wether this be giving me advice and representing me in court. I would reccomend their services to all
Aiya brown
I have been left highly disappointed with the level of quality from this Solicitor's of which I received legal representation from for nearly a year now. Legal advice is non existent. Communication is inconsistent. Mistakes are made with paperwork and preparation for court. Possibly due to legal aid, the quality was poor/minimum. But this was not communicated. Allocated by a domestic abuse charity, I am saddened because of their lack of understanding regarding domestic abuse. Maybe it is a funding issue, and they are looking to finish a case fast. What ever the case, be prepared to think and act for yourself, not to mention having to look for mistakes from them that you'll need to correct before they cause problems in your case.
David Barford309 days ago
I have tried for 48hrs now to contact ismail and Co as a matter of urgency. Their phone is off and they are not replying to emails. DO NOT USE THIS SHAMBLES OF A COMPANY
Heather M2 years ago
DO NOT USE! Would rate less if I could. They were rude, very uncommunicative, and always acted liked they couldn't care less about me. I requested screens at my hearing and they did not order them; they told my barrister to show up an hour later than me and so I had to sit in a waiting room by myself with my abusive ex for an hour; they filed paperwork with the LAA late (several times even after telling me they had done it that day and then it was in fact several days later), improperly, did not tell me for several days and sometimes not at all - that the LAA requested information (I had to contact LAA myself to find out, and once it was almost 14 days after their request; which is the deadline for the information requested to be received), and lied to the LAA about representing me at one point. It took over 3 months for my legal aid to come through as a result and I ended up having to go to a hearing by myself with no representation at all. They were aggressively offensive when I tried to speak to them about my issues, and never once apologized for their conduct and what they put me through.
They were rude, very uncommunicative, and always acted liked they couldn't care less about me. I requested screens at my hearing and they did not order them; they told my barrister to show up an hour later than me and so I had to sit in a waiting room by myself with my abusive ex for an hour; they filed paperwork with the LAA late (several times even after telling me they had done it that day and then it was in fact several days later), improperly, did not tell me for several days and sometimes not at all - that the LAA requested information (I had to contact LAA myself to find out, and once it was almost 14 days after their request; which is the deadline for the information requested to be received), and lied to the LAA about representing me at one point. It took over 3 months for my legal aid to come through as a result and I ended up having to go to a hearing by myself with no representation at all. They were aggressively offensive when I tried to speak to them about my issues, and never once apologized for their conduct and what they put me through.